Eaton

Power management leader for electrical systems

Technical Support - Application, Research & Development Engineering

Solution EngineeringConfirmed live in the last 24 hours

Full-timeShenzhen, Guangdong Province, ChinaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree or higher in an electronic- or electrical-related field is required.
More than 3 years of experience with 1P and 3P UPS, photovoltaic systems, or energy storage is required.
Experience with UPS or switching power supply design is required.

Responsibilities

Serve as the key technical interface between customer-facing functions, including sales, product lifecycle management, field application engineering, and service, and internal research and development functions to enable issue resolution, customer engagement, and successful deployment.
Provide timely and effective technical support to customers, sales teams, channel partners, and project execution teams.
Assess customer, product lifecycle management, and field application engineering requirements and solutions, and help offer feasible solutions.
Drive resolution of customer issues and quality cases by aligning customer-facing teams with research and development support.
Lead technical training or knowledge-sharing for service, field application engineering, sales, product lifecycle management, and other research and development functions.
Gather feedback from customers and customer-facing teams, develop insights into industry applications, and provide input for product development.

Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere. We make products for the data center, utility, industrial, commercial, machine building, residential, aerospace and mobility markets.

What you’ll do:

The FSE will serve as the key technical interface between front-end(customer/sales/PLM/FAE/Service...) and RD internal functions, enabling faster issue resolution, stronger customer engagement, and successful deployment.

1.Provide timely and effective technical support to customers, sales teams, channel partners, and project execution teams
2.Lead to assess the cusomer's &PLM's & FAE's requirement & solution, and help to offer feasible solutions
3.Drive to solve some customer's issues & quality case by aligning front-end & RD support
4.Lead to techinical training or sharing to service/FAE/sales/PLM and RD other function.
5.Gather the feedback from customers and front-end and insight industry application, and offer useful input for product development

Qualifications:

Bachelor’s or above degree in Electronic/Electrical related
Over 3 years’ experience on 1P& 3P UPS, or PV or storage

UPS or swithching supply power design
good Communication & cooperation

At Eaton, we don’t just want to offer you a job, but a journey and experience. Our goal is to give you the space to find that sweet spot where your passion meets purpose.

About the Company

Eaton

Power management leader for electrical systems

Eaton designs and sells electrical power management products and services for data centers, utilities, aerospace, and other industries. It provides hardware like switches, circuit breakers, transformers, and distribution equipment, plus software and services to monitor, protect, and optimize power flow from generation to end use. It combines an end-to-end power management portfolio with a long history of acquisitions to be a broad, globally integrated provider. Its goal is to enable reliable, efficient, and safe electrification across industries by improving energy management and resilience.

Company size: 10,001+
Company stage: IPO
Headquarters: Dublin, Ireland
Founded: 1911

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