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University of Texas at Austin

Public research university in Austin, TX

Unit Assessment Manager

Business OperationsConfirmed live in the last 24 hours
Full-timeAustin, TX, USA$78k

About the Job

Requirements

  • A bachelor's degree in higher education administration, learning sciences, curriculum and instruction, assessment, program evaluation, or a closely related field; relevant education and experience may be substituted as appropriate.
  • Demonstrated experience in service, support, or administrative unit assessment, institutional effectiveness, organizational evaluation, or program evaluation.
  • Experience coordinating complex institutional processes and managing qualitative and quantitative data.
  • Strong analytical and writing skills with exceptional attention to detail.
  • Ability to train, consult, and communicate effectively with staff, unit leaders, and administrators.
  • Demonstrated ability to work collaboratively in a large, complex academic environment.
  • Must be eligible to work in the United States on a full-time basis for any employer without sponsorship.

Responsibilities

  • Coordinate institution-wide workflows for service, support, and administrative unit outcomes development, alignment, assessment, and revision.
  • Lead unit assessment planning initiatives that support SACSCOC compliance, the multi-year unit assessment cycle, and other institutional-effectiveness priorities.
  • Manage timelines, templates, process maps, and institutional repositories for unit assessment documentation.
  • Conduct quality reviews of unit outcomes, assessment plans, and reports to ensure quality, continuous improvement, clarity, measurability, alignment, and compliance with applicable accreditation expectations and obligations.
  • Support service, support, and administrative units in aligning outcomes and assessment methods with unit missions, institutional priorities, and service improvement goals.
  • Coordinate and support the full cycle of outcomes assessment for service, support, and administrative units, including planning, data collection, analysis, and documentation.
  • Oversee unit assessment workflows in the institutional assessment management system, including training, user support, data integrity, and reporting functionality, in coordination with other assessment managers and technology partners.
  • Provide guidance on assessment methods, data collection strategies, rubric design, and evidence-based continuous improvement efforts for staff, unit leaders, and administrators.
  • Produce summaries, dashboards, and analytic reports that distill assessment findings for internal and external stakeholders.
  • Ensure that unit assessment documentation aligns with applicable federal, state, and SACSCOC expectations and standards related to service, support, and administrative unit outcomes and institutional effectiveness.
  • Document the use of results for continuous improvement, consistent with SACSCOC expectations for unit assessment and institutional effectiveness; provide individualized feedback and follow up on unit improvement actions.
  • Manage technical platforms and workflows for assessment-related data collection, reporting, visualization, and archival storage.
  • Collaborate with Institutional Reporting, Data to Insights, and other partners to maintain consistency between institutional data definitions, coding, and unit assessment documentation.
  • Develop crosswalks, evidence bundles, and structured analytic reports that support accreditation submissions, unit review, and institutional planning.
  • When appropriate, integrate service and operational data, information visualization, and data-science tools into unit assessment processes.
  • Design and deliver workshops, webinars, seminars, consultations, and training curricula on unit outcomes and assessment; mission and outcomes alignment; data interpretation and use of evidence; continuous improvement methods; and service quality and institutional effectiveness.
  • Develop and maintain resource guides, templates, exemplars, online modules, and self-service tools that support unit-level capacity.
  • Serve as an operational liaison to service, support, and administrative units engaged in assessment work.
  • As time permits, contribute to research articles, white papers, and conference presentations that highlight UT Austin's unit assessment and institutional-effectiveness work.
  • As time permits, support grant-writing and external-funding efforts related to unit assessment, service improvement, or institutional effectiveness.
  • Participate in Director of Accreditation and Assessment-led strategic initiatives related to institutional effectiveness, accreditation readiness, policy alignment, and institutional improvement.

Desired Qualifications

  • A master's, EdD, or PhD in higher education administration, learning sciences, curriculum and instruction, assessment, program evaluation, or a closely related field.
  • Experience working within a research-intensive university.
  • Experience managing assessment or accreditation software platforms.
  • Experience designing and implementing outcomes assessment across varied service, support, or administrative units.
  • Experience with Watermark, Tableau, Power BI, R, SPSS, survey tools, or comparable platforms.
  • A record of presentations, publications, or grant activity related to unit outcomes, assessment, or institutional effectiveness.

About the Company

University of Texas at Austin

Public research university in Austin, TX

University of Texas at Austin is a public research university in Austin, Texas. It offers undergraduate, graduate, and professional education across a broad range of fields.

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