Infrastructure Manager

Provide leadership, direction and management for assigned operational programs and staff. Ensure all operations are conducted in compliance with established policies, procedures, laws and regulations. Develop and administer budgets and strategic plans, and monitor to achieve organizational objectives. Provide support to the District Maintenance Engineer in delivering the district maintenance program and management of the district infrastructure program - Coordinate the district Maintenance Program, Roadside Program, Pavement Management Program, Maintenance Contract Program and Performance and Reporting Program in support of Area Maintenance Engineers. Provide leadership, coordination and support of the District Emergency Response and Severe Weather Programs.

How you will contribute:

Budget Development: Develop, maintain and monitor budgets for assigned program areas. Analyze, track and approve costs and ensure expenditures are within allocations. Work with others to research and resolve discrepancies.

Collaborative Problem Solving: Apply thorough understanding of transportation issues, sound public policy and business expertise to resolve complex transportation issues and problems which cut across multiple areas. Identify and work through potential issues that may hamper or impair success of established transportation programs or projects and studies under development. Exercise flexibility, initiative, innovation and collaborative influence to resolve transportation issues while considering all aspects of the project and customer perspectives.

Committee Participation: Serve as a member of the Maintenance Leadership Group. Provide coordination in all aspects of the district maintenance program. Participate on district and state-wide maintenance leadership committees. Attend meetings, prepares and presents reports and shares committee decisions or discussions with district maintenance staff.

Communication: Build and maintain strong partnerships with a variety of stakeholders internal and external to VDOT. Communicate with stakeholders to provide appropriate information and receive feedback on program operations or business goals. Investigate and respond to concerns from VDOT internal and external customers.

Maintenance Investments, Services, and Outsourcing: Manage and oversee maintenance service and investment needs analysis. Communicate best-practices, policy and, or procedure guidance on new initiatives to district maintenance areas and sections. Ensure maintenance program is operating consistently and effectively across the district, in compliance with VDOT standards. Ensure projects are proceeding according to established timelines and budgets. Evaluate performance needs reports, solicits input from District and Area Maintenance Programs. Obtain necessary resources to manage and deliver district maintenance outsourcing and state workforce service and investment decisions.

Maintenance Program Coordination: Coordinate the Roadside, Pavement, Emergency Response and Performance Management programs, and budget and contract development and administration. Ensure programs operate in compliance with policies, procedures and regulations. Elevate issues of noncompliance to appropriate manager; work to develop innovative solutions to complex problems. Monitor programs to ensure they meet performance targets. Share budgetary issues or deficiencies with District Maintenance Engineer and proposes a strategy for resolution. Provide program development and administration for roadway maintenance asset management with input program managers. Guide and recommend adjustments to programs to address district asset condition performance reports. Coordinate the utilization of performance reports in strategic planning for maintenance budgets and programs.

Manage Emergency Response Program: Ensure that Maintenance Managers and staff monitor and respond to severe weather events. Lead district wide Emergency Response team and serves as a Duty Officer. Ensure administrative functions of the Emergency Response and Severe Weather programs are carried out including organization, planning, documentation and evaluation.

Manage Resources and Business Functions: Manage resources and business functions effectively. Hire, develop and manage a diverse and high-performing workforce. Ensure workforce receives required training and development opportunities. Oversee fiscal programs in accordance with agency policies and sound business practices to meet business goals.

Policies and Procedures: Develop and implement procedures, processes and best practices. Recommend new initiatives to improve operations.

Program Management: Oversee and direct operations for assigned operational program areas. Develop best practices and ensure programs are operating consistently and effectively across the organization, and in alignment with performance targets. Ensure operations are conducted in compliance with state and federal policies, procedures and regulations.

Strategic Planning: Develop, implement and manage strategic plans for assigned program areas. Establish operational objectives related to performance metrics. Assess operational performance and initiate correction action as needed.

Teamwork and Representation: Represent VDOT on internal and external committees, taskforces, or other meetings. Present a positive image in representing VDOT's position in assigned areas.

Technical Guidance: Provide technical guidance and direction on programs to a wide variety of stakeholders internal and external to VDOT. Resolve issues by applying knowledge of policies, procedures, standards and principles. Respond to customer requests for service. In coordination with stakeholders facilitate creative solutions to complex issues.

What will make you successful:

Ability to analyze complex data and prepare reports.

Ability to communicate effectively orally and in writing with diverse audiences to include developing presentations and delivering training.

Ability to develop long and short range strategic plans and goals, set measures and evaluate results.

Ability to develop, interpret, and apply policies and procedures.

Ability to effectively lead and coach diverse staff.

Ability to evaluate program effectiveness and improve processes and work methods.

Ability to guide people and get results through others.

Ability to interact effectively with internal and external customers and stakeholders including localities and the public.

Ability to lead committees or groups.

Ability to plan and coordinate work schedules and assess training needs for workforce development.

Ability to plan, coordinate, schedule and manage multiple assignments and projects.

Ability to plan, develop and manage budgets and financial resources.

Ability to plan, direct, supervise, and evaluate the work of others.

Ability to positively interact with employees, citizens and government officials.

Ability to work effectively through co-workers and contractors.

Demonstrated ability to manage and coordinate the activities of a maintenance program with responsibility for a specific geographical area.

Exceptional skill in interpersonal interactions, team building and verbal and written communications.

Knowledge in the operation of a large scale, public service agency.

Knowledge of VDOT policy, procedures and practices.

Knowledge of federal, state and transportation rules, regulations and policies.

Knowledge of maintenance budget, roadside, contract, performance management, emergency response, and pavement management programs, policies and procedures.

Knowledge of supervisory and human resources practices and principles to include hiring, discipline, performance management and employee development.

Skill in building and maintaining effective relationships and teams.

Skill in data management and analysis.

Skill in providing and promoting outstanding customer service to internal and external customers.

Skill in the use of computers and software applications.

Working knowledge of transportation engineering principles and practices.

Minimum Qualifications:

Ability to guide people and achieve results.

Ability to interact effectively with internal, external customers and stakeholders including localities and the public.

Experience applying knowledge of federal, state, transportation rules, regulations and policies.

Experience applying knowledge of transportation engineering principles and practices.

Experience reflecting comprehensive knowledge of highway maintenance, working knowledge of transportation engineering principles and practices

Experience reflecting knowledge of budget development.

Experience reflecting knowledge of contract development and administration.

Skill in data management and data analysis.

Valid driver's license.

Additional Considerations:

A combination of training, experience, or education in Engineering, Business Administration, Public Administration or related field desired.

Prior experience working on highway maintenance or construction projects. Experience in business administration and management. Experience in financial management.

Click below to learn more about the Competency Model associated with this Position:
Competency Model

Physical Requirements
Physical Requirements

VDOT employees must abide by VDOTs Code of Ethics and the Commonwealths Standards of Conduct.
VDOT Code of Ethics
Standards of Conduct
Physical Requirements
Physical Requirements

Minimum Salary: 96531.00

Maximum Salary: 156863.00