Go-to-Market Transformation Delivery Lead

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role

The Go To Market Transformation Programme is a strategic multi-year initiative focused on transforming customer engagement, field force capabilities and pharmacy experiences through modern digital, data and technology solutions. As part of Haleon's Commercial Digital Services Value Pool, the programme is driving the delivery of next-generation CRM capabilities, field force digitisation and connected pharmacy ecosystem solutions across global markets.

The Go To Market Transformation Delivery Lead is the senior delivery authority responsible for the successful end-to-end execution of Haleon's Go To Market Transformation portfolio, spanning Salesforce of the Future, CRM transformation, field force digitisation, customer engagement capabilities and Pharmacy Transformation initiatives.

Sitting within the Commercial Digital Services Value Pool of the Digital & Technology function and partnering closely with the Customer Growth (Commercial Excellence) organisation, the role oversees the delivery of a complex, multi-million-pound digital, data and technology portfolio across global and regional markets.

The role is responsible for translating strategic ambition into high-quality execution, ensuring delivery risks and dependencies are proactively managed and maintaining alignment across Product Management, Engineering, Deployment & Adoption, Commercial Excellence and market teams.

The Go To Market Transformation Delivery Lead is accountable for delivering outcomes against time, cost, scope, quality and regulatory expectations whilst ensuring alignment with enterprise architecture, business priorities and market needs.

This role requires a highly experienced leader capable of navigating a complex global matrix organisation, orchestrating multiple global teams and external partners, and ensuring delivery excellence across one of Haleon's most strategically important commercial transformation portfolios.

The scope of this role is focused on Salesforce of the Future and Pharmacy Transformation initiatives, including CRM transformation, field force digitisation, healthcare professional engagement and connected pharmacy ecosystem capabilities.

Key Responsibilities

Go To Market Transformation Portfolio Leadership & Ownership

• Own end-to-end delivery of the Go To Market Transformation portfolio, encompassing commercial process transformation, capability enablement, operating model evolution, and customer engagement initiatives.
• Lead delivery across multiple global markets, ensuring alignment with strategic business priorities, market needs, and transformation objectives.
• Oversee integrated delivery plans spanning product, deployment, change management, adoption, data, compliance, and commercial workstreams.
• Drive the implementation of scalable Go To Market capabilities that enhance commercial effectiveness, operational efficiency, customer engagement, and speed of execution.
• Ensure transformation initiatives are delivered in alignment with Haleon's commercial growth strategy and long-term business objectives.

Commercial Transformation & Capability Enablement

• Lead delivery of initiatives that modernise and standardise core commercial processes, ways of working, and enabling technologies across markets.
• Partner with business stakeholders to design and implement sustainable operating models that support future Go To Market ambitions.
• Drive adoption of new commercial capabilities, tools, and processes that improve planning, execution, decision-making, and customer engagement.
• Ensure alignment across global and market teams on transformation priorities, capability roadmaps, and implementation approaches.

Adoption, Readiness & Value Realisation

• Ensure markets are prepared to successfully adopt new Go To Market capabilities through effective business readiness, change management, and deployment planning.
• Partner closely with Deployment & Adoption teams to support successful market rollouts and smooth transition into business-as-usual operations.
• Drive measurable improvements in commercial effectiveness, operational efficiency, customer experience, process standardisation, and business performance.
• Work with Value Assurance teams and business stakeholders to define, monitor, and realise expected transformation benefits and outcomes.
• Establish adoption metrics and performance indicators to assess capability utilisation and business impact.

Delivery Excellence & Governance

• Ensure delivery meets agreed scope, timelines, budgets, quality standards, and compliance requirements.
• Apply Agile, SAFe, or hybrid delivery approaches to drive predictable and effective transformation outcomes.
• Establish robust governance, reporting, and performance management frameworks across the portfolio.
• Proactively manage risks, issues, dependencies, and mitigation plans across multiple workstreams and stakeholder groups.
• Drive continuous improvement in delivery practices, ensuring lessons learned are incorporated into future releases and deployments.

Cross-Functional Leadership

• Partner with Global Commercial, Marketing, Sales, Customer Excellence, Digital & Technology, Data & Analytics, Compliance, Legal, and Regulatory teams.
• Build strong relationships with global and market leadership teams to ensure alignment, commitment, and successful transformation outcomes.
• Influence senior stakeholders to secure decisions, remove delivery barriers, and accelerate value realisation.
• Provide clear reporting, recommendations, and strategic insights to programme governance forums and senior leadership teams.
• Foster a culture of collaboration, accountability, innovation, and continuous improvement across delivery and business teams.

Your profile

Required:

• Extensive experience leading large scale Salesforce.com transformation programmes within CPG, spanning CRM, Sales Force Effectiveness and Go to Market capabilities. Experience with Salesforce.com Life Sciences Cloud is highly desirable.
• Proven track record of delivering complex global and multi market Salesforce deployments, from solution design through market mobilisation, go live and stabilisation.
• Strong understanding of CPG commercial and Go to Market processes, including field sales, order management, customer management and sales execution.
• Experience leading transformation across business processes, operating models, data, technology and change, with a clear focus on business outcomes.
• Strong programme leadership across governance, delivery planning, risks, dependencies, budgets and multiple delivery partners.
• Excellent senior stakeholder management skills, with the ability to drive business readiness, adoption and value realisation across global and market teams.
  

Preferred

• Experience delivering Go To Market Transformation, Commercial Excellence, Sales Transformation, Customer Engagement, CRM, or Customer Experience initiatives.
• Experience working within consumer healthcare, FMCG, pharmaceutical, or similarly regulated industries.
• Knowledge of commercial operating models, sales processes, customer engagement capabilities, and digital transformation frameworks.
• Certification in SAFe, PMP, PRINCE2 Agile, or equivalent programme and delivery methodologies.
• Experience leading business readiness, organisational change management, deployment, and adoption programmes across global markets.

Why Haleon?  

None of us should ever feel like we’re standing still. At Haleon, we want you to feel supported, valued, and always progressing. Improving everyday health takes dedication, energy, and effort — so we reward your contribution with a benefits package that includes:  

• Contract of employment   

• Annual bonus that reflects performance   

• Hybrid@Haleon our philosophy to hybrid work  (3 days onsite per week)

• Company car or car allowance according to car policy  

• LTI Long Term Incentive   

• Private medical package (Medicover) with additional preventive healthcare services for employees and their eligible   

• Multisport card or points on the Multicafeteria Benefits account      

• Health and wellbeing programmes that take care of you physically and mentally   

• Pension plan membership and savings programme (PPE)   

• Personalized learning paths and access to diverse development tools to support your professional growth.   

• Generali Life insurance   

• Supportive community and integration events  

• Family benefits (extra parental leave, caregiver’s policy)   

• Free car and bike parking  

#Li-hybrid 


PLN 300 660,00 - PLN 413 407,50

The salary range for this position is indicative and provided as a guide. The final offer may vary depending on factors including relevant experience, skills, qualifications, and internal equity considerations. Further details regarding the total reward and benefits package will be shared during the recruitment process. Salary ranges may vary by location in line with local market conditions and applicable pay transparency regulations.

Compensation information is shared for the primary location of this role. Where the position is advertised with additional locations the compensation range will be discussed during the recruiting process.

 Job Posting End Date

2026-11-30

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.