Louis Dreyfus Company

Global agribusiness sourcing, processing, distributing commodities

IT Senior Business Analyst - Coffee platform

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeSão Paulo, State of São Paulo, BrazilNo salary listed

About the Job

Requirements

A bachelor's degree in Computer Science, Information Systems, Engineering, or a related field is required.
Strong technical or operational experience in financial or trading systems and a successful history of completing project plans are required.
Experience analyzing, implementing, and supporting enterprise business systems is required.
Experience participating in cross-functional project teams and the ability to perform in roles ranging from individual contributor to leadership are required.
The ability to contribute to planning, organizing, and managing project teams using a structured delivery methodology is required.
Experience establishing and maintaining effective working relationships with other business organizations is required.
Experience working with diverse groups of people in a problem-solving environment is required.
Business analysis, story writing, and backlog management skills are required.
Incident analysis and incident management experience are required.
Enhanced SQL query skills are required.
Understanding of basic API data integration and database SQL concepts is required.
Excellent written and oral communication skills in English are required.
Availability to work a hybrid 4x1 schedule in São Paulo, SP, is required.

Responsibilities

Provide support expertise on complex functional topics as part of the global Support team.
Act as the escalation contact to regional Support teams in the same time zone and liaise with them as needed to resolve user-reported functional issues.
For issues requiring development changes, categorize them by impact and urgency and reassign them to the respective development teams, while identifying suitable in-application workarounds to unblock users.
Gather, understand, and document business requirements.
Review and finalize functional specifications and refine them with the development team.
Provide guidance and support to regional and global business teams during test campaigns.
Identify process gaps and provide improvement plans for Build and Run processes.

Job Description

Support: Part of the global Support team that is required to provide Support expertise on complex functional topics. Act as the escalation contact to regional Support teams within the same time-zone and liaise with them when required to resolve user reported functional issues;
For issues requiring development changes, categorize them based on impact/urgency and re-assign to respective development teams, while at the same time identify suitable workarounds that can be done in the application to unblock users;
Requirements Management: requirements gathering, understanding and documentation of business requirements;
Functional and technical Specifications: Review and finalize functional specifications. Refine with Dev team;
Testing: Provide guidance and support the regional and global business during the test campaigns;
Process Improvement: Identification of process gaps and providing improvement plans to the Build and Run processes.

Qualifications

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field;
Strong technical or operational experience in financial or trading systems and a successful history of project plan completion;
Experience analyzing, implementing, and supporting enterprise business systems;
Experience in participating in cross-functional project teams’ environment; ability to perform in various roles from individual contributor to a leadership role; ability to contribute to planning, organization and managing of project teams using a structured delivery methodology;
Experience establishing and maintaining effective working relationships with other business organizations; successful experience in working with diverse groups of people in a problem-solving environment;
Business analysis, story writing, backlog management;
Incident analysis and incident management;
Enhanced query with SQL;
Understanding of basic (API) data integration and database (SQL) concepts;
Excellent written and oral communication skills in English.

Additional Information

Availability to work in a hybrid model (4x1) in São Paulo, SP;
As this position involves interaction with international stakeholders, we kindly ask that the resume be submitted in English.

About the Company

Louis Dreyfus Company

Global agribusiness sourcing, processing, distributing commodities

Louis Dreyfus Company (LDC) is a global agribusiness player that operates across the entire food value chain. It sources and imports raw agricultural materials like grains, oilseeds, coffee, cotton, and sugar, then processes them into value-added products and distributes them to farmers, food and beverage companies, industrial manufacturers, and other markets worldwide. Its products work by moving from origination to processing and distribution, with a growing emphasis on plant-based proteins to provide nutritious, sustainable alternatives to animal foods. LDC differentiates itself through its large, integrated network that spans sourcing, processing, and global distribution, its focus on sustainability and plant-based innovation, and its commitment to integrity, long-term stability, and partnerships. The company's goal is to meet rising demand for safe, nutritious, and sustainable food while supporting farmers and customers through reliable supply chains and ongoing value creation.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $1.5B
Headquarters: Rotterdam, Netherlands
Founded: 1851

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