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Muon Space

End-to-end satellite constellations design and operation

Junior Help Desk Intern

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Internship · Summer 2027Mountain View, CA, USA

About the Job

Requirements

  • Currently pursuing or recently completed a degree or program in information technology, computer science, or a related field.
  • Have a basic understanding of Windows and/or macOS and common productivity tools such as Google Workspace or Microsoft 365.
  • Have communication and customer-service skills and patience helping non-technical users.
  • Be well-organized, reliable, and eager to learn.
  • Be able to work full-time on-site in Mountain View, California.

Responsibilities

  • Serve as the first point of contact for help desk requests, responding to tickets and walking teammates through fixes.
  • Set up, image, and deploy laptops, accounts, and peripherals for new and existing employees.
  • Troubleshoot common hardware, software, printing, conferencing, and connectivity issues.
  • Help maintain IT inventory and asset records, and keep documentation and how-to guides up to date.
  • Escalate more complex issues to senior IT staff and learn from how they are resolved.

Desired Qualifications

  • Prior help desk, IT support, or customer-service experience.
  • Familiarity with ticketing systems such as Jira, Zendesk, or Freshservice.
  • Basic networking knowledge, including Wi-Fi, VPN, and cabling, or hardware troubleshooting experience.
  • Exposure to Active Directory, Okta, or Google Workspace administration.
  • CompTIA A+ or similar coursework or certification; in-progress coursework or certification is acceptable.

About the Company

Muon Space

End-to-end satellite constellations design and operation

What Muon Space does: It plans, builds, and runs satellite constellations to deliver Earth intelligence that helps protect people, climate, and ecosystems. How its product works: It offers end-to-end space systems as a service—creating mission strategies, deploying constellations, and operating them through its proprietary AI automation system. Revenue model and delivery: Customers pay transparently on a pay-as-you-go basis for the development, deployment, operation of the satellites, and the data generated. How it differs from competitors: It combines full lifecycle space systems with an AI-driven operations stack, offers flexible pay-as-you-go pricing, and relies on a team with deep experience from NASA, Google, and SpaceX to focus on solving client missions rather than selling hardware. The company’s goal: provide actionable Earth intelligence to improve climate protection, security, and resource management while reducing costs and speeding up access to space.

Company size
201-500
Company stage
Series C
Total funding
$441.2M
Headquarters
Mountain View, CA
Founded
2021

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