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StepStone Hospitality

Hotel and restaurant management

Maintenance Engineer

Full-Time
No salary listed
Entry
Rocky Mount, NC, USA
In Person
General Maintenance & RepairBuilding & Property Maintenance

About the job

Requirements
  • Ability to lift up to 70 pounds.
  • Ability to perform physical tasks such as bending, stooping, reaching, and manual dexterity.
  • Ability to push, pull, or carry equipment weighing up to 70 pounds.
  • Required skills in hearing, writing, and typing.
  • Knowledge of all hotel departments and their functions.
  • Familiarity with federal, state, and local health, safety, and legal regulations.
  • Strong mathematical and computer skills.
  • Ability to communicate effectively in English with guests, associates, and vendors.
Responsibilities
  • Perform routine maintenance and repairs on hotel systems, including electrical, plumbing, minor painting, and other related maintenance tasks.
  • Replace air conditioner filters and maintain air conditioning units, cooling towers, and boilers to provide heating, cooling, and hot water for guests.
  • Maintain the pool area by ensuring proper chemical balancing, cleaning, and safety.
  • Address and resolve guest inquiries, complaints, or requests in a courteous, timely, and professional manner.
  • Contribute to improving guest satisfaction by providing a high-quality product and exceptional service through employee development.
  • Accurately report maintenance-related information and adhere to all Stepstone and Doubletree West Palm Beach Airport policies and procedures.
  • Participate in required meetings to stay updated on hotel needs and improvement strategies.

About the company

StepStone Hospitality is a third-party hotel and restaurant management company. It operates branded and independent hospitality properties for owners and provides property management, food-and-beverage development, operational strategy, and advisory support. Its teams serve guests while working with hotel owners, brand partners, and investment stakeholders. Property leadership is supported by revenue management, sales, finance, human resources, training, procurement, and centralized operations. Roles span hotel operations, food and beverage, sales, revenue strategy, finance, engineering, and corporate leadership.

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Total Funding

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Founded

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