I

Independent Health

Case Manager

Full-TimeUpdated on 10/4/2026
$35.50 - $38/hr+ Scorecard incentive
Mid
Bachelor's
Remote in USA
RemoteRemote candidates must reside in North Carolina or Florida.
No H1B Sponsorship

About the job

Requirements
  • An active, current, unrestricted Registered Nurse license in a Nurse Licensure Compact state is required.
  • Case Management Certification (CCM) is required; candidates without certification must obtain it within three years of starting employment.
  • Three years of clinical Registered Nurse experience in a medical/surgical or ambulatory care setting is required.
  • Clinical knowledge of the health or social work needs of the population served.
  • Ability to identify barriers to a successful care management path.
  • Ability to interact effectively with physicians and other members of the health care team.
  • Problem-solving, time-management, written communication, verbal communication, and interpersonal communication skills.
  • Ability to complete job duties independently and proficiently, with flexibility in work schedules and assignments.
  • Examples of displaying Nova’s Core 4: Act with Passion, Work Together, Be Accountable, and Build Trust.
  • Knowledge of the scope of practice of multi-state licensure and ability to practice accordingly.
Responsibilities
  • Apply the six essential activities of case management—assessment, planning, implementation, coordination, monitoring, and evaluation—through quality-improvement functions involving processes, relationships, health care management, community resources and support, service delivery, and psychosocial intervention.
  • Assess patients’ immediate and long-term needs by evaluating their social and medical histories.
  • Develop plans of care based on clinical assessments from patients and providers, considering physical and psychosocial needs, benefit plans, and cost-benefit factors affecting optimal recovery.
  • Continuously evaluate and update plans of care as patient needs change, and monitor care quality and effectiveness for all members of the interdisciplinary team.
  • Ensure compliance with regulatory and privacy standards, prompt payment and reimbursement, and appeals processes; coordinate decisions and documentation; and maintain a current, accurate database.
  • Establish professional working relationships with interdisciplinary team members and communicate case objectives to appropriate parties.
  • Act as a patient advocate by identifying potential complications and understanding methods for assessing the current and future physical and psychosocial characteristics of illnesses.
  • Read, understand, and apply principles of the Americans with Disabilities Act and understand federal legislation affecting individuals with disabilities.
  • Maintain knowledge of assistive and adaptive equipment.
  • Establish support systems and research and interview community resources to help patients achieve psychological, social, and physical recovery.
  • Communicate available services and resources to patients and assist them in obtaining services for their immediate and future needs.
  • Identify cases that may benefit from alternative care by assessing patient needs and available resources.
  • Work with payors, providers, and team members to evaluate service quality and cost effectiveness, and negotiate cost discounts when appropriate.
  • Identify cases that may benefit from alternative levels of care and resources, such as rehabilitation facilities and home health care providers; implement alternatives considering care quality and patients’ current and ongoing needs.
  • Apply case management concepts, including roles, philosophies, principles, liability, and confidentiality, to develop appropriate plans of care and goals based on patient needs.
  • Apply problem-solving techniques to case management, analyze and evaluate outcomes, and implement alternatives when appropriate.
  • Document patients’ plans of care in a timely manner.
  • Maintain professional standing in the community through professional organization membership and/or continuing education.
  • Participate in training and education committees as assigned and provide input into support staff orientation and training relevant to the Case Manager role.
  • Provide support, guidance, and direction to support staff as indicated.
  • Perform all assignments professionally.
Desired Qualifications
  • A bachelor’s degree is preferred.
  • Clinical experience in at least one of these areas is preferred: behavioral health, transplant, neonatal care, or oncology.
  • Previous managed-care experience is a plus.

About the company

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A