Full-Time

Institutional Client Services Associate

German Speaking

Confirmed live in the last 24 hours

Interactive Brokers

Interactive Brokers

1,001-5,000 employees

Online trading platform with low commissions

Fintech
Financial Services

Junior

London, UK

Hybrid working model.

Category
Customer Success
Customer Support
Customer Success & Support
Required Skills
Market Research

You match the following Interactive Brokers's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Strong knowledge of listed Equities, Options, Futures, and FX.
  • Analytical problem-solver with a passion for technology and financial markets.
  • Prior experience in international settlements or clearing operations is a plus.
  • Bilingual (English and German preferred).
  • University degree or higher.
  • At least 1-2 years experience, preferably in a client-facing capacity at a global financial institution (less experienced candidates with a strong grasp of the core competencies will also be considered).
Responsibilities
  • First point of contact for client queries, including but not limited to:
  • Assistance with multiple trading platforms (desktop, mobile, browser)
  • Resolution of trade-related queries (order entry, trade execution)
  • Communication and escalation of high-level issues to relevant stakeholders
  • Relationship Management for key institutional clients
  • Project Management of platform and process enhancements
  • Other tasks including client training, general market research and development
Desired Qualifications
  • Bilingual in English and German is preferred.

Interactive Brokers offers an online trading platform that provides access to a wide range of financial instruments, including stocks, options, futures, currencies, bonds, and funds. The platform is known for its low commissions and best execution, ensuring clients get the best prices for their trades. Unique features include fractional shares, allowing investments in portions of expensive stocks, and the IMPACT app, which aligns investments with personal values. The goal is to deliver a comprehensive and affordable trading experience for individual traders, investors, and financial advisors globally.

Company Size

1,001-5,000

Company Stage

IPO

Total Funding

N/A

Headquarters

Greenwich, Connecticut

Founded

1977

Simplify Jobs

Simplify's Take

What believers are saying

  • AI tools in the Advisor Portal can attract more financial advisors.
  • Mutual funds in UK ISAs can draw retail investors seeking tax-efficient options.
  • IBKR Desktop's new features enhance user experience for novice and experienced traders.

What critics are saying

  • AI news summaries may face challenges with data accuracy and biases.
  • Settlement with FINRA highlights potential compliance and regulatory oversight issues.
  • Patent litigation with Trading Technologies could lead to financial liabilities.

What makes Interactive Brokers unique

  • Interactive Brokers offers low commissions and financing rates, making trading affordable.
  • The platform provides direct market access to over 135 markets in 33 countries.
  • Innovative features like fractional shares and the IMPACT app attract diverse investors.

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Benefits

Competitive Pay with discretionary bonus packages which include company stock grants

Comprehensive Health Plans that include extensive Vision, Dental and Prescription coverage

Daily Lunch Allowance

401K Retirement Savings Plan (generous company match)

Wellness Incentives

Flexible Spending Accounts

Paid Personal Time and Sick Leave

Company News

IFA Magazine
Feb 11th, 2025
Interactive Brokers Launches Mutual Funds For Stocks And Shares Isas

Interactive Brokers (U.K.) Limited, an affiliate of Interactive Brokers (Nasdaq: IBKR), an automated global electronic broker, announced the expansion of its offering of Stocks and Shares Investment Savings Accounts (ISAs) with the addition of mutual funds. This enhancement allows UK investors to access a wider range of investment products in a tax-efficient savings vehicle alongside advanced trading platforms, low fees, and global diversification.The newly introduced mutual funds complement the thousands of available global securities, including stocks, bonds, and exchange-traded funds (ETFs). With competitive pricing and no added custody or transfer fees, Interactive Brokers provides UK investors with a powerful platform to take control of their investments.“We’re pleased to introduce mutual funds to our Stocks and Shares ISAs, empowering UK investors to build diversified portfolios with a wider array of investment options,” said Gerry Perez, CEO of Interactive Brokers (U.K.) Limited. “As the tax year deadline approaches on 5 April, UK investors can maximise their ISA contributions and save efficiently for their financial future.”Interactive Brokers offers a unique combination of features designed to help investors make the most of their ISA contributions:No Custody, Minimum Deposit or Transfer Fees: No minimum deposit is required. There are no custody fees for investments or charges for transferring an ISA from another provider. A minimum monthly activity fee of £3 applies.Low Commissions: Trading commissions start from just £3/€3 per trade for UK and most European stocks

Patently-O
Jan 21st, 2025
Trading Technologies Files Supreme Court Petition on Patent Eligibility, Rule 60(b)(3), and Federal Circuit Procedural Issues

The case stems from TT's patent infringement suit against IBG LLC and Interactive Brokers LLC over patents related to electronic trading user interfaces.

Investor's Business Daily
Jan 10th, 2025
As Nvidia Loses Support, This IBD 50 Stock Fights To Hold It

While Nvidia and Broadcom are more obvious artificial intelligence plays, Interactive Brokers recently launched AI-powered news summaries.

Finance Magnates
Dec 30th, 2024
Interactive Brokers Settles with FINRA over "4.2 Million Free-Riding Cases"

FINRA has reached a settlement with Interactive Brokers, a member since 1995, over allegations of rule violations related to free-riding in customer cash accounts.

GRC Report
Dec 30th, 2024
Interactive Brokers Settles with FINRA Over Free-Riding Violations

Interactive Brokers, LLC, a prominent name in the online trading world, has reached a settlement with the Financial Industry Regulatory Authority (FINRA) after failing to catch a significant number of free-riding violations in its cash accounts.