Training Lead / Knowledge Transfer Specialist
American Operations
Training Lead / Knowledge Transfer Specialist
American Operations
Delivers national defense technology solutions
American Operations Corporation · Montgomery, United States · Full-time · Posted 2026-06-04
Workplace: on_site
Develops and delivers training materials, onboarding support, operational familiarization, release training, and knowledge transfer activities supporting BMx modernization, sustainment, transition, and operational support activities. This role supports training coordination for end users, FSAs, administrators, Help Desk personnel, and operational support staff.
The Training Lead/Knowledge Transfer Specialist works closely with Product Owners, Functional SMEs, Help Desk personnel, System Architects, and PMO leadership to develop user manuals, operational guidance, train-the-trainer materials, release training content, and operational workflow documentation aligned to BMx mission requirements. This role also supports transition-in/out activities, onboarding coordination, and operational continuity planning. Within BMx, this role is important because modernization activities frequently affect operational maintenance workflows, PMEL processes, and user-support procedures that require structured knowledge transfer and operational familiarization.
Must possess DoD Secret Clearance.
· Technical writing
· Training development
· LMS/SCORM
· User documentation
· Operational workflow training
Preferred:
· Technical writing/training certifications
5+ years training/documentation experience
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Delivers national defense technology solutions
American Operations Corporation focuses on national defense and security by delivering mission-critical technology and mission-support solutions for federal partners. It integrates services across enterprise technology modernization, battlespace interoperability, aviation systems engineering and operations, facility and workspace management, and global logistics to plan, implement, and operate complex missions using large, scalable teams and globally distributed resources. The company differentiates itself through its dedicated national-defense focus, extensive past performance, ability to scale for large orders, TS-cleared workforce, and strategic joint ventures with Tetra Tech Federal IT. Its goal is to help federal customers meet mission needs worldwide with end-to-end capabilities that cover technology, interoperability, aviation, facilities, and logistics.
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