Training Lead / Knowledge Transfer Specialist
About the job
- Must possess a Department of Defense Secret clearance.
- Must have at least 5 years of training or documentation experience.
- Technical writing skills are required.
- Training development skills are required.
- Knowledge of Learning Management Systems and SCORM is required.
- User documentation skills are required.
- Operational workflow training skills are required.
- Develop and deliver training materials, onboarding support, operational familiarization, release training, and knowledge-transfer activities supporting BMx modernization, sustainment, transition, and operational support.
- Coordinate training for end users, Field Service Assistants, administrators, Help Desk personnel, and operational support staff.
- Work with Product Owners, Functional Subject Matter Experts, Help Desk personnel, System Architects, and Project Management Office leadership to develop user manuals, operational guidance, train-the-trainer materials, release training content, and operational workflow documentation aligned to BMx mission requirements.
- Support transition-in and transition-out activities, onboarding coordination, and operational continuity planning.
- Technical writing or training certifications are preferred.
About the company
American Operations focuses on national defense and security by delivering mission-critical technology solutions for federal partners. It runs two SB JV units with Tetra Tech Federal IT to expand capacity and capabilities (AAS and ATS). Its offerings include enterprise technology modernization, battlespace interoperability, aviation systems engineering and operations, facility and workspace management, and global logistics, delivered by TS-cleared, scalable teams and a multinational footprint. The goal is to help federal partners meet mission-critical requirements worldwide with end-to-end, scalable technology, interoperability, aviation, facilities, and logistics solutions.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Chantilly, Virginia
Founded
1983
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Simplify's Take
What believers are saying
- American Ops won OASIS+ prime status in 2026, expanding federal access.
- The company can chase task orders through 2034, extending sales runway.
- Current DoD repeat-business signals, including 23 awards, support sticky customer relationships.
What critics are saying
- NAVSEA facilities support contract N0002422F3001 expires 2027-04-05, exposing renewal risk.
- American Ops shows only $8.2 million current obligated awards, concentrating revenue with DoD.
- A lost recompete on the $17.9 million incumbent contract would hit 2027 revenue.
What makes American Operations unique
- American Ops targets federal defense work with TS-cleared teams and mission solutions.
- It holds prime OASIS+ domains through 2034, including Intelligence and Technical Engineering.
- Leadership boasts over $1.5 billion pipeline across AI/ML, interoperability, logistics, and facilities.
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Benefits
- Health Insurance
- 401(k) Retirement Plan
- Life Insurance
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Disability Insurance