ProVal Technologies

24x7 MSP services and consulting

NOC Engineer

Network Engineering & AdministrationConfirmed live in the last 24 hours

Full-timeNoida, Uttar Pradesh, IndiaIn-person

About the Job

Requirements

Have a basic understanding of TCP/IP, DNS, DHCP, VLANs, routing, and switching.
Have knowledge of LAN/WAN, VPN, and NAT.
Have hands-on exposure to firewalls such as Palo Alto, Fortinet, and Cisco ASA/Firepower.
Understand firewall rules and policies, IDS/IPS concepts, site-to-site and remote-access VPN, and network security fundamentals.
Have 4+ years of experience.
Be a technical graduate.

Responsibilities

Monitor network and server alerts using NOC tools, including 24x7 shift support.
Perform L1 troubleshooting for network, firewall, and Windows Server incidents.
Monitor and manage firewalls, VPNs, and security devices.
Respond to alerts related to firewall health and traffic, network latency, packet loss and outages, and security threats and policy violations.
Perform basic firewall tasks, including rule validation and implementation according to SOP and VPN monitoring and basic troubleshooting.
Escalate unresolved issues to L2/L3 teams with proper documentation.
Follow incident, problem, and change management processes.
Maintain accurate ticket updates and shift handover notes.
Ensure SLA adherence and timely incident resolution.
Support routine checks, backups, and compliance monitoring.

Job Description

Exp: 4+ years

Location: Noida

Education: Any Technical Graduate

The NOC Engineer is responsible for

· Monitor network and Server alerts using NOC tools (24x7 shift support)

· Perform L1 troubleshooting for network, firewall, Windows server related incidents

· Monitor and manage firewalls, VPNs, and security devices

· Respond to alerts related to:

- Firewall health & traffic

- Network latency, packet loss, outages

- Security threats and policy violations

· Perform basic firewall tasks:

- Rule validation and implementation (as per SOP)

- VPN monitoring and basic troubleshooting

· Escalate unresolved issues to L2/L3 teams with proper documentation

· Follow incident, problem, and change management processes

· Maintain accurate ticket updates and shift handover notes

· Ensure SLA adherence and timely incident resolution

· Support routine checks, backups, and compliance monitoring

Qualifications

REQUIRED SKILL SET:

· Basic understanding of TCP/IP, DNS, DHCP, VLANs, Routing & Switching

· Knowledge of LAN/WAN, VPN, NAT

· Hands-on exposure to firewalls such as:

o Palo Alto

o Fortinet

o Cisco ASA / Firepower

· Understanding of:

o Firewall rules & policies

o IDS/IPS concepts

o VPN (Site-to-Site & Remote Access)

o Network security fundamentals

Additional Information

Shift Allowances

Overtime Allowance

Weekend support Allowance

Comp Off

Provident Fund

Medical Insurance

About the Company

ProVal Technologies

24x7 MSP services and consulting

ProVal Technologies provides outsourced IT operations support for MSPs, including 24x7 NOC, strategic consulting, and project expertise. It blends stateside strategy with global execution, delivering services from C-suite guidance to help desk support. It differentiates itself by pairing high-level strategic input with worldwide delivery capabilities to help MSPs remove roadblocks and scale. Its goal is to drive operational excellence and sustainable growth for its partners.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Chicago, IL
Founded: 2006

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