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Axon

Builds weapons, cameras and software for police

Key Account Executive

Account ManagementConfirmed live in the last 24 hours
Full-timeFlorida, USA

About the Job

Requirements

  • A minimum of 5 years of successful customer-facing software (SaaS/cloud) sales experience.
  • A minimum of 3 years of experience managing a book of business of major accounts.
  • Solution or consultative sales experience working within complex sales processes.
  • Data management experience using Salesforce or a similar customer relationship management system; Salesforce is preferred.
  • A strong understanding of cloud and software as a service.
  • Ability to travel 70% or more, including 3–4 days per week on the road and overnight travel.
  • Ability to articulate complex solution offerings clearly and directly to technical and non-technical audiences.
  • Startup experience and some vertical experience.
  • Law enforcement or public safety experience.

Responsibilities

  • Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives.
  • Develop and maintain client relationships to drive revenue growth.
  • Develop and execute account strategy by collaborating with the account team to deliver stronger, more relevant value propositions.
  • Track customer activity in internal systems to execute account strategy and identify additional opportunities.
  • Cultivate customer relationships and ensure effective service delivery to accounts.
  • Focus on customer satisfaction, learn customers’ businesses and workflows, and develop appropriate contact networks within accounts.
  • Work with and bring in experts or specialists when required.
  • Oversee and remain informed about all account activities for the assigned book of business.
  • Own account relationships and drive overall customer satisfaction for assigned accounts.
  • Forecast, keep management informed about accounts in a timely manner, gather intelligence on competitor activity, and provide feedback to marketing.
  • Provide customer product training as necessary.
  • Manage the individual expense budget.

Desired Qualifications

  • Data management experience using Salesforce.

About the Company

Axon

Builds weapons, cameras and software for police

Axon builds public safety technology for police, emergency responders and security teams, combining connected devices with software that manages their work. Its TASER weapons and body cameras link field equipment to a cloud platform used throughout an investigation. Agencies use Axon Evidence to store recordings, control access and share case material with prosecutors, while its records and real-time operations tools organize reports and coordinate responses. Axon earns money from device sales and subscriptions that combine software, equipment upgrades and support over multiple years. Founded in 1993, Axon is headquartered in Scottsdale, Arizona.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Scottsdale, AZ
Founded
1993

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