Eataly

Global Italian food hall operator

Restaurant Assistant General Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours

Full-timeAventura, FL, USAIn-person

About the Job

Requirements

At least 2 years of experience managing a large restaurant staff to accomplish sales and guest service goals.
Demonstrated problem-solving, organizational, analytical, and business management skills.
Advanced proficiency in Microsoft Office.
Availability to work a flexible schedule, often including evenings, weekends, and holidays.
Ability to lift up to 50 pounds.
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending, and squatting.

Responsibilities

Oversee restaurant operations to maximize profitability while upholding the company’s mission, values, policies, quality, and guest experience standards.
Work actively on the floor with a hands-on approach.
Hire, assign, train, motivate, evaluate, and terminate team members as necessary.
Provide in-the-moment coaching and feedback to team members, facilitating their growth.
Manage inventory levels and replenish goods and operating materials.
Collaborate interdepartmentally and with corporate to plan activities and special events and share information.
Document, investigate, and resolve employee and guest incidents.
Maintain a high level of hospitality toward guests and within the team.
Perform other duties as required or assigned.

Desired Qualifications

Experience with Italian cuisine and wine is highly preferred.

Job Description

Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food – you can find it all in our various restaurants!

The Restaurant Assistant General Manager oversees the complex day-to-day operations of a single restaurant or group of restaurants at an Eataly location. Reports to the General Manager of Restaurants.

Oversees the operations of the restaurant, working to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards
Works the floor actively, applying a hands-on approach, unafraid to get hands dirty
Hires, assigns, trains, motivates, evaluates and terminates team members as necessary
Provides in-the-moment coaching and feedback to team members, actively facilitating their growth
Manages inventory levels and replenishes goods and operating materials
Collaborates interdepartmentally and with corporate to plan activities, special events, share information, etc.
Documents, investigates and resolves employee and guest incidents
Maintains a high level of hospitality towards guests as well as within the team
Performs other duties as required or assigned

Qualifications

2+ years of experience managing a large restaurant staff to accomplish sales and guest service goals
Demonstrated problem-solving, organizational, analytical and business management skills
Excellent communication, leadership and team-building skills
Advanced proficiency in Microsoft Office
Experience with Italian cuisine and wine highly preferred

Job Requirements

Availability to work a flexible schedule often including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information

Benefits and Perks

Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
401K with match
Bonus program
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
and more!

Compensation: 80000 to 85000 (USD) (YEARLY)

About the Company

Eataly

Global Italian food hall operator

Eataly operates as a global operator of large-format Italian food halls that combine a high-end grocery, restaurant counters, a bakery, and a cooking school within one venue. Customers eat, shop for the exact ingredients used in the restaurants, and learn how to prepare Italian dishes through La Scuola. Fresh items are often produced on-site with a philosophy of “we sell what we cook, and we cook what we sell,” linking production directly to retail and dining. The model relies on flagship stores and a franchise network to extend its reach, presenting thousands of Italian and local products and an extensive wine selection. Unlike standalone grocers or restaurants, Eataly creates an integrated marketplace experience focused on authentic Italian gastronomy and culinary education. Its goal is to be a destination that celebrates Italian food culture by offering dining, shopping, and learning in a single location worldwide.

Company size: 1,001-5,000
Company stage: Acquired
Total funding: $199M
Headquarters: Monticello d'Alba, Italy
Founded: 2004

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