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Planhat

No-code customer success automation platform

Business Development Representative

Sales Development RepresentativeConfirmed live in the last 24 hours
Full-timeLondon, UKNo salary listedIn-person

About the Job

Requirements

  • At least 12 months of experience in B2B sales, SDR, BDR, or talent acquisition.
  • A strong academic background, usually with standout extracurricular achievements such as competitive sports.
  • Ability to learn quickly about prospects, the product, technology, client success, or the sales process, and to respond to feedback.
  • Ability to ask effective questions, listen attentively, and communicate and present effectively.
  • Ability to set and achieve goals and build lasting relationships and deals.

Responsibilities

  • Identify prospects and conduct outreach through calls, emails, and LinkedIn.
  • Build relationships with Customer Success leaders across key markets.
  • Qualify and prioritize the needs and aspirations of executives across industries, seniority levels, and company sizes.
  • Lay the groundwork for Account Executive customer discovery calls with prospects across SMB, Midmarket, and Enterprise.
  • Meet and exceed meeting and pipeline targets.
  • Generate qualified pipeline that converts into discovery calls and revenue for Account Executives.
  • Build trusted working relationships with the Account Executive team and Customer Success leaders.
  • Turn outreach into lasting relationships and deals.

About the Company

Planhat

No-code customer success automation platform

Planhat is a customer success platform for tech companies that centralizes customer data to create a 360-degree view, helping teams understand behavior and preferences to improve service and retention. It uses no-code Automations to automate tasks based on customer behavior, and a Workflow tool to design connected, data-driven customer journeys with task management and conditional sequencing. It also offers a Presentations layer that blends slides with BI to share insights with customers. Its goal is to help businesses deliver proactive, data-driven experiences that boost satisfaction and long-term retention.

Company size
201-500
Company stage
Series A
Total funding
$50M
Headquarters
Stockholms kommun, Sweden
Founded
2014

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