RedLion Mobile

Community-first retailer delivering telecom services

Wireless Sales Representative

Retail SalesConfirmed live in the last 24 hours

Full-timeRiverhead, NY, USA

About the Job

Requirements

At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons is required.
A high school diploma or GED is required.
Must be able to proactively engage walk-up customers, explain plans and promotions clearly, handle objections, and build repeat-customer relationships.
Must be eligible to work in the United States.
Must be able to travel within a 35-mile radius and have reliable transportation.
Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Must be able to stand for extended periods and lift up to 35 pounds.
Must be able to work in person at the assigned retail store location.

Responsibilities

Engage customers and proactively present telecommunications products and services.
Sell mobile, internet, cable, television, and related support services.
Identify customer needs and recommend appropriate products or service packages.
Upsell and cross-sell products to maximize sales opportunities.
Meet or exceed individual sales goals, commission goals, and store performance expectations.
Clearly explain products, services, pricing, and promotions to customers.
Provide a positive, professional, and solution-focused customer experience.
Build customer relationships and foster long-term brand loyalty.
Maintain customer satisfaction standards, including Net Promoter Score goals.
Be reliable and punctual and work scheduled shifts.
Collaborate with team members and contribute to a supportive, performance-driven culture.
Support nearby store locations within a 35-mile radius when needed.

Desired Qualifications

Wireless, mobile, cable, internet, telecommunications, or retail sales experience is strongly preferred.

RedLion Wireless Sales Representative- Riverhead, NY

RedLion Mobile · Riverhead, United States · Full-time · Posted 2026-11-02

Workplace: on_site

Department: Riverhead

Description

Overview

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed.

Who We Are

We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Hourly Base Rate: $20/hour + unlimited commission

Key Responsibilities:

Sales & Product Knowledge

Must be able to engage customers and present telecommunications products and services proactively.
Must be comfortable selling mobile, internet, cable, TV, and related support services.
Should know how to identify customer needs and recommend the right products or service packages.
Must be able to upsell and cross-sell products to maximize sales opportunities.
Must be able to meet or exceed individual sales goals, commission goals, and store performance expectations.
Must be able to explain products, services, pricing, and promotions clearly to customers.

Customer Experience

Must provide a positive, professional, and solution-focused customer experience.
Should be comfortable building customer relationships and creating long-term brand loyalty.
Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.

Team & Organizational Success

Must be reliable, punctual, and able to work scheduled shifts.
Must be able to collaborate with team members and contribute to a supportive, performance-driven culture.
Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
Must be able to work in person at the assigned retail store location.

Requirements

Must have at least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons. Wireless, mobile, cable, internet, telecommunications, or retail sales experience is strongly preferred.
Must have a high school diploma or GED.
Must be able to proactively engage walk-up customers, explain plans and promotions clearly, handle objections, and build repeat-customer relationships.
Must be eligible to work in the United States.
Must be able to travel within a 35-mile radius and have reliable transportation.
Must be able to work a flexible schedule, including evenings, weekends, and holidays.
Must be able to stand for extended periods of time and lift up to 35 lbs.

Benefits

Medical, Dental, Vision, and 401(k)
Paid training and onboarding
Monthly commission opportunities
Internal promotion and advancement opportunities
Employee growth and rewards programs
Annual all-expenses-paid trip opportunity for top performers

Apply

Apply at RedLion Mobile

About the Company

RedLion Mobile

Community-first retailer delivering telecom services

RedLion Mobility is a telecom retailer that sells Optimum services, including internet, TV, mobile, and home phone, to residential and business customers across multiple states. It combines Optimum technology with a community-first, locally staffed retail approach to deliver personalized customer support and build lasting relationships. The company uses a scalable retail model with standardized store-opening processes, training, and operations to maintain consistency as it grows. Unlike some competitors, RedLion emphasizes local accountability and care, leveraging decades of telecom experience to run a predictable, service-focused operation. The goal is to couple advanced technology with the accountability and warmth of a local team to provide a straightforward, positive customer experience while expanding its footprint in New York, Connecticut, and Texas.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Oyster Bay, NY
Founded: 2025

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