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PNC Financial Services

Runs a national bank for people and businesses

Relationship Manager 3 - Commercial and Industrial Banking

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeNashville, TN, USANo salary listed

About the Job

Requirements

  • Industry-relevant experience is typically 8 or more years.
  • A bachelor's degree is required; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered instead.
  • Demonstrate knowledge, skills, and abilities appropriate to the role.
  • Demonstrate customer focus by understanding values and practices that align with customer needs and satisfaction, and use that information to create customized customer solutions.
  • Assess and effectively manage risks associated with business objectives and activities in alignment with PNC's Enterprise Risk Management Framework.

Responsibilities

  • Set relationship strategies and direct relationship management activities for new and/or existing clients in a book of business to grow sales, revenue, and market share against relevant sales goals, typically serving clients with advanced risk and complex needs. Work independently and mentor team members.
  • Create and drive strategies to acquire, expand, and retain client relationships to generate revenue and deepen share of wallet. Originate, analyze, negotiate, and document credit and non-credit products and services.
  • Manage risk and return and drive quality for new and existing clients. Identify and mitigate regulatory, reputational, operational, and credit risks.
  • Identify client opportunities and provide ideas and insights based on clients' needs and financial well-being. Drive client engagement and loyalty, generate ideas and best practices within Relationship Management, and mentor others.
  • Build and manage effective networks of senior internal and external relationships, including community or industry relationships, to acquire clients, expand existing relationships, and enhance client experience. Present the full range of PNC products and services, and use reporting and sales tools to identify and convert sales opportunities.
  • Analyze, evaluate, and mitigate credit risk for the most complex credit requests by applying advanced credit fundamentals and internal credit policies.

Desired Qualifications

  • Higher education, such as a master's degree, PhD, or certifications, is desirable.
  • Book of business management.
  • Client relationship building.
  • Credit processes.
  • Credit products.
  • Customer engagement.
  • Decision-making.
  • Financial analysis.
  • Identifying sales opportunities.
  • Business acumen.
  • Credit analysis and verification.
  • Customer experience management.
  • Critical thinking.
  • Industry knowledge.
  • Managing multiple priorities.
  • Portfolio management.
  • Prospecting.
  • Sales negotiation.
  • Selling.
  • Technology savvy.

About the Company

PNC Financial Services

Runs a national bank for people and businesses

PNC Financial Services runs one of the largest banks in America, serving households and businesses of every size through branches, apps, and corporate bankers. Acquisitions turned it from a regional lender into a coast-to-coast bank, notably its purchases of National City during the 2008 financial crisis and BBVA USA in 2021. Consumers keep checking and savings accounts, such as Virtual Wallet with its built-in budgeting tools, and take out mortgages and credit cards, while companies borrow and manage cash through PNC. It earns most of its money on the gap between loan interest and deposit costs, and the rest from fees. PNC traces its roots to a savings bank founded in 1845 and is based in Pittsburgh, Pennsylvania.

Company size
10,001+
Company stage
IPO
Headquarters
Pittsburgh, PA
Founded
1845

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