Director Technology

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits?

Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference.

While we’re proud of our history, we’re even more excited about our future. With business and technology transformation on the horizon, there’s never been a better time to be part of BECU.

You bring more than your expertise to your role, and that matters here. Your story, perspectives, and lived experiences help shape belonging at BECU and deepen how we connect with and support our employees, our members, and our communities.

PAY RANGE

The Target Pay Range for this position is $199,300.00-$243,800.00 annually. The full Pay Range is $155,200.00 - $288,000.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role.

BENEFITS – because people helping people starts with supporting you

• 401(k) Company Match (up to 3%)

• 4% annual contribution to your 401(k) by BECU

• Medical, Dental and Vision (family contributions as well)

• PTO Program + Exchange Program

• Tuition Reimbursement Program

• BECU Cares volunteer time off + donation match

IMPACT YOU’LL MAKE:

As Director Technology, you’ll lead a broad portfolio of financial-services technology that directly shapes how BECU serves its members across payments, financial health, wealth management, small business, lending, and credit cards. You’ll connect technology strategy to business and member outcomes while leading engineering and delivery teams responsible for critical platforms and initiatives. You’ll drive modernization through cloud, APIs, SaaS solutions, modern architecture, DevOps, and more efficient technology operating models. Just as importantly, you’ll work across Product, Operations, Risk, Legal, Compliance, and Technology to anticipate dependencies, remove barriers, and keep complex initiatives moving forward. This is an opportunity to lead meaningful transformation today while expanding your enterprise leadership scope for the future.

To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, SC, NC, CA or VA. If you’re located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays.  For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment.

WHAT YOU’LL DO:

• Lead Technology Strategy & Delivery:  Develop a deep understanding of business processes, priorities, and member needs, translating them into technology strategies, roadmaps, business cases, and cost/benefit analyses that advance BECU’s goals.
• Own a High-Impact Portfolio:  Lead technology delivery across financial health, payments, wealth management, small business, lending, and credit cards, with accountability for understanding the complete delivery ecosystem and driving successful outcomes.
• Anticipate Risks & Dependencies:  Look beyond Technology’s portion of an initiative to proactively uncover dependencies and potential blockers across Product, Operations, Legal, Risk, Compliance, architecture, APIs, development, testing, and other teams before they affect delivery.
• Drive Technology Modernization:  Identify opportunities to modernize legacy platforms and operating models through cloud, APIs, SaaS solutions, automation, modern architecture, and reduced infrastructure complexity.
• Identify Innovative Solutions:  Serve as a technology subject matter expert, evaluating market solutions and leading the development and execution of RFPs, business cases, and project charters for strategic initiatives.
• Build & Develop a High-Performance Team:  Lead, coach, mentor, and develop technology professionals while setting clear expectations, providing timely performance feedback, and building talent and succession depth.
• Advance Engineering Excellence:  Oversee technical requirements, engineering, and technology delivery across projects and continuous delivery teams while advancing Agile practices, quality engineering, automation, CI/CD, testing, and modern software development practices.
• Build Integrated Roadmaps:  Partner closely with business and Product leaders to co-create technology and business roadmaps that connect strategic priorities with operational and tactical execution.
• Create Strong Enterprise Partnerships:  Build trusted relationships across Product, Operations, Technology, project management, Legal, Risk, Compliance, and other stakeholders, creating shared accountability for outcomes rather than operating within organizational silos.
• Lead Governance & Planning:  Provide leadership across Technology and business governance, planning, prioritization, initiative reviews, workgroups, and leadership forums.
• Manage Portfolio Financials:  Participate in the annual operating plan and ensure planned and unplanned technology initiatives have comprehensive financial plans, including infrastructure and lifecycle costs.
• Lead Vendors & Strategic Partners:  Review vendor Statements of Work (SOWs) and contracts, oversee external resources and technology partners, and manage performance, delivery, service levels, escalations, and outcomes.
• Optimize Delivery:  Collaborate with key stakeholders on product roadmaps, priorities, features, and functionality to improve delivery and achieve meaningful business and member outcomes.
• Measure Results:  Establish and document OKRs and KPIs that create alignment, provide transparency, and demonstrate progress against strategic initiatives.
• Stay Ahead of the Technology Landscape:  Maintain current knowledge of relevant technologies, financial-services trends, engineering practices, and emerging solutions so you can bring informed recommendations to BECU.
• Create a Culture of Growth & Agility:  Foster continuous learning, innovation, quality, accountability, and agility while strengthening the technology capabilities required for BECU’s future.

This isn’t just about ticking off tasks on a list. It's about making a significant, positive change in BECU’s journey, where your contributions are valued, and your growth is continually fostered.

WHAT YOU’LL GAIN:

• Meaningful Member Impact:  Lead technology supporting essential financial services while helping connect technology decisions to better experiences and outcomes for BECU members.
• Transformation at Scale:  Shape modernization across a multifaceted financial-services portfolio using APIs, cloud, SaaS, automation, and modern engineering practices.
• Enterprise Leadership Exposure:  Work across Technology, Product, Operations, Risk, Legal, Compliance, and delivery organizations, giving you visibility and influence well beyond a traditional technology leadership role.
• Career Growth:  Take on broad strategic and operational responsibilities that can strengthen your readiness for expanded executive-level technology leadership.
• A Diverse Leadership Challenge:  Lead employees, technical disciplines, vendors, and contingent resources while strengthening team capabilities and creating sustainable delivery models.
• Purpose-Driven Work:  Bring your financial-services and technology expertise to a mission-oriented credit union where technology enables BECU to strengthen members’ financial well-being and the communities it serves.

QUALIFICATIONS:

Minimum Qualifications:

• Bachelor’s degree or equivalent experience in Computer Science or related field. Advance degree preferred.
• 7 years of experience people leader experience. Experience leading technology teams required.
• 8 years of information technology experience with demonstrated expertise in application design.

Desired Qualifications:

• Domain experience with Enterprise Resource Planning (ERP) and/or Infrastructure/Operations and/or financial products experience (i.e. Credit Card, Mortgage, Auto Loan, Deposits, etc.) required.
• Previous work experience building technology platforms and teams required.
• Advanced knowledge of Technology fundamentals, design, problem solving, and complexity analysis preferred.
• Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs preferred.
• Delivery experience working under an Agile/Scrum methodology preferred.
• Working experience of software engineering best practices including coding standards, change management, manage incidents, CI/CD, build processes, testing, and operations preferred.

JOIN THE JOURNEY

Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don’t just fill a role, but fuel the growth and success of BECU?

EEO Statement:

BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.