Manager Communications
Delivery Hero
Manager Communications
Delivery Hero
Global online food delivery marketplace
ROLE SUMMARY
As a Manager Communications, you will shape how talabat is seen by consumers, partners, and the media. Reporting to the Regional Director of Communications, you will lead PR strategy, media relations, and crisis communications, and partner with Marketing to deliver consistent, measurable brand coverage across all channels.
WHAT’S ON YOUR PLATE?
Develop and execute integrated communications strategies to strengthen talabat’s reputation and thought leadership across the region.
Drive proactive narrative development around corporate priorities including innovation, partnerships, sustainability, and regulatory positioning.
Build and maintain strong relationships with Tier-1 media across the region, ensuring consistent coverage and positive brand sentiment.
Support C-level and regional leaders with tailored messaging, executive visibility opportunities, media training, and thought leadership content.
Draft and edit high-quality press releases, op-eds, speeches, Q&As, and corporate storytelling across channels.
Monitor the media landscape, identify opportunities and risks, and provide timely counsel to leadership.
Support on sensitive issues, managing risk and crisis communications with speed and alignment.
Partner closely with Public Affairs, Marketing, Finance and other functions to ensure unified corporate reputation efforts across all markets.
WHAT DID WE ORDER?
Global online food delivery marketplace
Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.
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