Command Control Communications Engineering & Logistics (C3EL)
Designs and maintains multi-classification defense networks
Cross-Functional IT Support Specialist
About the job
- U.S. citizenship is required.
- Broad experience across application and user support and desktop and end-user support functions is required.
- Experience with ticket management, account administration, workstation and peripheral troubleshooting, and basic network troubleshooting is required.
- Ability to shift between support functions based on mission priorities and staffing needs is required.
- Ability to meet applicable Defense Information Systems Agency personnel security and network-access requirements is required.
- A high school diploma and at least 5 years of relevant experience are required.
- Provide application and account support, troubleshooting, ticket management, and higher-tier escalation as workload requires.
- Provide desktop, printer, workstation move, peripheral, and desk-to-switch connectivity support as required.
- Backfill team members during planned and unplanned absences and support continuity during turnover or onboarding periods.
- Assist with application transitions, account migrations, new-user setups, relocations, and configuration changes.
- Identify recurring support issues and contribute to standard operating procedures, knowledge bases, diagrams, and central documentation.
- Coordinate with Government application administrators, Defense Information Systems Agency Tier II and Tier III teams, field sites, and other support organizations.
- Provide additional coverage during elevated workload periods, including the Government fiscal-year fourth quarter.
- Support weekly metrics and reporting by maintaining complete and accurate support records.
- DoD or federal enterprise support experience.
- Experience with SPS/PD2, ECWM, or similar Government business applications.
- Previous Defense Information Systems Agency support experience.
- Information technology service-management or DoD-approved cybersecurity certification relevant to assigned duties.
About the company
C3EL designs and builds command centers and support systems for Department of Defense and NATO commands around the world. Its products are multi-classification command centers that integrate communications, control, and logistics capabilities into a cohesive system. The company employs engineers, technicians, logisticians, and support staff who install, operate, and sustain these centers, with senior management deployed alongside field teams to ensure quality and responsiveness. Unlike many competitors, C3EL emphasizes being a women-owned small business with extensive real-world military experience, direct on-the-ground deployment, and end-to-end support across theater and domestic operations. The company’s goal is to provide reliable, mission-ready command and control infrastructure and services that enable military decision-makers and operators to coordinate complex operations worldwide.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Tampa, Florida
Founded
2012
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Simplify's Take
What believers are saying
- July 13, 2026 NASA SEWP VI awards broaden C3EL’s federal sales channel.
- C3EL delivered Memphis’s downtown command center, proving public-safety integration execution.
- The June 2025 Miguel Gorordo hire strengthens business development across DoD customers.
What critics are saying
- NASA SEWP VI ordering starts November 1, 2026; revenue is still unproven.
- C3EL depends heavily on federal procurement cycles and task-order competition.
- If task orders lag, the Tampa expansion and growth hires burn cash fast.
What makes Command Control Communications Engineering & Logistics (C3EL) unique
- Laura Hoernig’s 2022 acquisition made C3EL a Woman-Owned Small Business.
- C3EL combines engineering, logistics, cybersecurity, cloud, IT, and audio-visual services.
- GSA MAS 47QTCA25D0083 and NASA SEWP VI give C3EL federal buying access.
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Benefits
Flexible Work Hours
Professional Development Budget