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Resources Legacy Fund

Technology and Operations Director

IT OperationsConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least 10 years leading and managing technology and/or operations teams, including at least 5 years in a director-level or higher role.
  • Ability to move complex technology and systems projects from planning through implementation and adoption, such as ERP, CRM/Salesforce, financial systems, or infrastructure migrations, at organizations with 50–200 staff or larger.
  • Experience leading the development and implementation of organization-wide cybersecurity and data-protection policies, including managing security incidents, vendor risk assessments, and compliance with relevant data-protection standards.
  • Hands-on experience evaluating and implementing enterprise software platforms, including grants-management systems or other customer relationship management systems.
  • Experience managing vendor relationships and contracts for information technology, real estate, or professional services, with demonstrated negotiation outcomes.
  • Experience directly supervising staff and teams.
  • Ability to handle sensitive personnel or organizational matters.
  • Experience presenting to or advising senior-leadership or board-level audiences.
  • Experience operating in a remote-first or hybrid, growth-stage organization.
  • Commitment to a work environment free from discrimination, where all team members feel welcomed, valued, and respected.

Responsibilities

  • Serve as the organization's lead on major technology and systems initiatives.
  • Develop and align long-term technology and operational goals and projects with organizational objectives and strategy; build the roadmaps, timelines, and change-management plans needed to deliver them.
  • Partner cross-functionally with other directors and fiscally sponsored project staff in selecting and using technology platforms.
  • Manage technology to support evolving business needs and maintain knowledge of emerging trends and tools to enhance productivity.
  • Identify new operational system needs, including systems and processes to support connectivity in a remote-first workplace.
  • Manage technology contractors and support services.
  • Oversee customer relationship management/database design, maintenance, and management in partnership with the Directors of Grants Management and Development.
  • Advance staff technological fluency.
  • Devise security policies, procedures, hardware, and software solutions to mitigate cybersecurity and other enterprise risks.
  • Drive data-privacy compliance and business-continuity/disaster-recovery planning.
  • Advise organizational leadership on technology strategy, operational risk, and resource allocation.
  • Perform technological tasks necessary for data protection in compliance with organizational policies and procedures.
  • Oversee staff managing the Sacramento satellite office and approximately five additional leases.
  • Oversee staff managing co-working locations.
  • Support staff retreats and other in-person connections.
  • In collaboration with Human Resources, oversee the organization's health and safety programs.
  • Provide oversight and management of the technology and operations budget.
  • Serve as a member of the organizational Leadership Team.
  • Build strong working relationships across the organization to ensure technology and operational solutions meet the varied needs of each team.
  • Act as a trusted advisor and translator between technical/operational teams and non-technical staff and leadership.

Desired Qualifications

  • Nonprofit or mission-driven sector experience is preferred.
  • At least 3 years of experience working with a fiscal sponsor organization or comparable multi-entity structure, with direct exposure to varying technology, operations, and facilities needs across sponsored projects with distinct programs, funding sources, and compliance requirements.
  • Salesforce experience is strongly preferred.

About the Company

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