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Investment Property Group

Community Manager

Real Estate Property ManagementConfirmed live in the last 24 hours
Full-timeAuburn, WA, USA$34 - $38 /hr

About the Job

Requirements

  • At least one year of experience managing a manufactured housing or multifamily community of 100 or more units.
  • Strong interpersonal skills to foster positive relationships with residents and collaborate effectively with team members.
  • Time-management and problem-solving skills.
  • Ability to resolve conflicts and complaints and provide customer service tailored to the community demographic.
  • Experience with rent collection and delinquency management.
  • Ability to identify improvement opportunities and suggest ways to improve property efficiency, productivity, and profitability.
  • Ability to provide responsive customer service, address tenant needs, and support community engagement.
  • Ability to handle complaints and uphold community standards.
  • Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
  • Familiarity with property-management software and basic accounting systems.
  • Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates.

Responsibilities

  • Represent Investment Property Group professionally.
  • Oversee the operational integrity of the manufactured housing community and support staff in meeting financial performance and compliance requirements.
  • Enforce lease agreements, community rules, and regulations.
  • Apply sound judgment and consistency when handling management matters.
  • Oversee the application process for new move-ins.
  • Lead, coach, and motivate team members.
  • Build and maintain positive relationships with on-site teams, colleagues, residents, vendors, and stakeholders.
  • Ensure regulatory compliance and prepare and submit reports to partner agencies.
  • Ensure property staff follow policies and procedures.
  • Oversee rent and other-money collection and complete bi-monthly deposits of collected funds.
  • Review delinquent accounts, resident receivables, and accounting reports.
  • Conduct interviews, hire, train, evaluate, develop, and discipline on-site staff.
  • Meet with residents and respond to their concerns and grievance requests.
  • Liaise with local community development agencies and law enforcement.
  • Comply with Fair Housing, Equal Employment, and Equal Housing Opportunity requirements.
  • Ensure site staff respond to resident requests and complaints.
  • Manage the property's legal work-up.
  • Coordinate and manage vendors, including scheduling services and ensuring quality and compliance.

Desired Qualifications

  • Adapt to changing priorities while ensuring residents feel heard and supported.
  • Maintain an approachable and friendly presence for residents visiting the office.
  • Use available resources and company guidelines proactively to resolve issues efficiently and independently.

About the Company

Company size
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Total funding
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