Quality and Process Improvement Coordinator - Health Department

Job Description Summary

Department - Health

Job Description

OPEN UNTIL FILLED

Job Type: Classified

Job Classification: 5558 - Public Health Program Coordinator

Salary Grade: 11
 

Pay Range

Hiring Range: $56,555 - $67,870 Annually 

Pay Range: $56,555 - $79,164 Annually 

Range Explanation:

• Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

• Pay Range is the entire compensation range for the position.

The first review of applications will be on 10/02/2026.

Are you passionate about improving systems, strengthening public health impact, and helping teams deliver their best work? Join our Quality and Process Improvement Team, where you’ll play a vital role in advancing department-wide performance, optimizing workflows, and supporting initiatives that directly improve the health and well-being of our community. In this role, you’ll collaborate with dedicated public health professionals, drive meaningful quality improvement projects, and help build the structures that make our work more effective, efficient, and equitable. If you thrive in a dynamic environment, enjoy solving complex problems, and are excited by the opportunity to influence positive change across programs and systems, we’d love to have you on our team!

Essential Functions:

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

• Coordinates program activities, timelines, and resources to ensure efficient execution;

• Collaborates with program managers to develop and maintain project plans and work closely to meet program goals and objectives;

• Tracks program progress, milestones, and deliverables, including grant contracts;

• Collects, organizes, and analyzes data related to program performance, outcomes, and impact;

• Assists in developing data collection tools, surveys, and assessment instruments;

• Supports community outreach efforts and participates in public health education and awareness activities;

• Leads community engagement efforts, including outreach, needs assessments, and partnership development;

• Assists in budget management, expense tracking, and procurement activities;

• Identifies areas for program improvement and assists in implementing corrective actions;

• May supervise support staff and execute performance plans and individual development plans.

Minimum Qualifications:

Bachelor’s degree from an accredited college or university with a major in business administration, public administration, public health, healthcare administration or a related field as determined by the department head at the time of recruitment AND two years of experience coordinating, monitoring, and/or administering public health program activities or providing administrative support for a program or specialized work unit.

(Relevant professional level experience and/or education from an accredited college or university may be substituted.)

OR:

Four years of experience with Pima County in Public Health Policy Analyst I, Public Health Educator I or II, Public Health Navigator, Public Health Program Specialist or related professional administrative or public health program classifications as determined by the department head at the time of recruitment.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application. 

Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

• Experience designing and implementing program quality and process improvement initiatives projects.

• Experience with and/or knowledge of Microsoft Office Suite (Excel), advanced data analysis, and operating systems.

• Experience developing and implementing evaluation systems and evaluation designs.

• Experience with group facilitation and stakeholder management.

• Experience with program planning and development.

• Master’s degree in public health, business administration, public administration, project management, or related field.

Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. 

Supplemental Information:

Licenses and Certificates: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record. 

Special Notice Items: Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County.Pima County determines whether a position is eligible for visa sponsorship at the time of recruitment. Eligibility is based on the requirements of the position and applicable laws and regulations. Not all positions with Pima County are eligible for visa sponsorship. This position will require post-job offer proof of immunization(s) or immunization(s) and/or a TB screening. 

Physical/Sensory Requirements: Constantly operates a computer and other office equipment. Constantly observes details at close range. Occasionally remains at stationary position. Occasionally moves about inside an office. Frequently operates out in the community at events and meetings. Action Activity - bending, climbing, kneeling, reaching, squatting, stooping; Motion Activity - grasping; Hearing Activity - in noisy areas, behind themselves; Speaking Activity - in person, on the phone, on a radio; Vision - operate a motor vehicle, distinguish colors, depth perception, peripheral vision.

Working Conditions: The Public Health Program Coordinator operates within a professional office setting, conducting desk-based tasks and attends meetings. Regular, daily attendance is an essential function for this position; however, an alternative work schedule or telecommuting may be options based on the Division’s needs. This is determined by the senior leadership for the Division. This role may also participate in community events and meetings outside of the office environment.

EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.