Center 2 (19050), United States of America, McLean, Virginia

Senior Director - Bank Modernization Program Management

At Capital One, we’re building a leading information-based technology company. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.

As a Senior Director, Project Management in Capital One’s Bank Tech Organization, you’ll lead the Bank Modernization initiative driving innovation, optimizing operational efficiencies and fueling the bank’s future.

Candidates should have a passion for technology in financial services, strong strategic command, an engaging executive presence, exceptionally strong written and verbal communication skills, expertise in relationship-building, and the ability to manage large complex programs with energy and excitement.  

General Responsibilities

• Provide strategic program leadership and drive program alignment in a matrixed, highly complex regulated environment 

• Understand the organization’s strategy and vision, lead the LT to drive and track goals and priorities. Tackle and solve issues through escalation and articulate the issues that need to be done to elevate the team and allow easy accountability. 

• Spearhead large scale Program Management/Governance

• Design, develop, and manage milestone plans in a complex dynamic environment, revising needs to meet changing requirements

• Ensure the initiative is delivered on time and on budget within a challenging environment while simultaneously managing effective organizational change

• Communicate program requirements across the organization, to both internal and external stakeholders as needed

• Partner cross-functionally with customer and partner groups to provide strategic and tactical thought leadership to effectively delivery against program commitments

• Working with cross functional teams and influencing others to work toward common goal, regardless of resource and time constraints

• Report out on program status, risks, issues and decisions to a wide variety of constituents across the company; flags critical risks and/or concerns to Risk Management and Business Leadership

The candidate will:

• Exhibit outstanding influencing skills to effectively drive program efforts

• Demonstrate a proven track record of excellent project management in a highly regulated environment, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

• Display a passion for coaching and developing others through their leadership style and presence, whether as direct reports, extended team members or third party resources

• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company, as well as external stakeholders to manage, inform and influence outcomes

Basic Qualifications:

• Bachelor’s Degree

• At least 9 years of project or program management experience

• At least 7 years of People Management experience

Preferred Qualifications:

• Master’s Degree or MBA

• 10+ years of project or program management experience

• 10+ years of people leadership experience

• Project Management Professional (PMP), Lean, Agile or Six Sigma certification

• 5+ years of project management experience leading cross functional programs in risk

• 3+ years of experience working in the financial services industry

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $236,800 - $270,300 for Sr. Director, Project Mgmt

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).