Full-Time
Appliance Repair Technician
Home Services
Updated on 9/3/2026
Boulanger
5,001-10,000 employees
Electroménager and multimedia retailer with services
No salary listed
Saint-Denis, France
In Person
 Field Service (1) |
|---|
Get referred to Boulanger
See people who can refer or advise you
- Passion for appliances and technical work, with a strong customer-service orientation.
- At least two years of experience in a similar position.
- Team spirit, substantial autonomy, and motivation to improve continuously.
- Visit customers in their homes to diagnose and repair appliance problems, aiming to complete the repair during the first visit.
- Provide personalized advice to help customers use their appliances sustainably and offer additional services supporting their environmentally responsible approach.
- Ensure that each customer is fully satisfied with the intervention.
Boulanger is a French retailer of home appliances and multimedia with over 220 stores and a strong online presence. It markets products under three in-house brandsâListo, Essentielb, and Skillkorpâdesigned by its experts, and customers can shop in-store or online with services like same-day delivery in Paris, next-day delivery across France, setup, repair, remote or in-home assistance, subscriptions, rental options, and reconditioned products. It differentiates itself through a customer-first culture, expert guidance, clear solutions, and a broad ecosystem of post-purchase services, along with a focus on developing its employees. Its goal is to achieve high customer satisfaction by combining expert advice, convenient delivery and installation, flexible purchasing options, and omnichannel access.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Lesquin, France
Founded
1954
Get referred to Boulanger
See people who can refer or advise you
Simplify's Take
What believers are saying
- Boulanger signed Locus Robotics in April 2025, scaling fulfillment during a 30% volume surge.
- Retail-media rollout targets 18.6 million annual customers across 75 stores by year-end 2026.
- Management promised 100% job preservation in Lyon while relocating the store to Bron.
What critics are saying
- Boulanger closed twelve kitchen showrooms in January 2025, cutting 57 jobs.
- The Carré de Soie store closed May 30, 2026, before Bron reopened later.
- Franchise growth concentrates execution risk if independent operators miss Boulanger's 2030 doubling target.
What makes Boulanger unique
- Boulanger controls 220 French stores and 52 franchise locations as of May 2026.
- Its 2025 Locus Robotics rollout doubled picking productivity at HĂ©nin-Beaumont in six weeks.
- Boulanger expanded omnichannel reach with 75-store retail-media deployment announced February 26, 2026.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Meal Benefits
Disability Insurance
Company Equity
Performance Bonus
Profit Sharing
Training Programs
Company News
AMSTERDAM, April 17, 2025 /PRNewswire/ -- Locus Robotics, the global leader in AI-powered orchestrated automation, has successfully deployed LocusOne at Boulanger, one of France's top consumer electronics and home appliance retailers. This deployment marks a significant milestone in Boulanger's digital transformation, transitioning from a fully manual operation to an advanced, flexible robotic solution that scales dynamically with demand.Boulanger_Locus RoboticsBoulanger joins a growing number of leading retailers in France leveraging Locus's intelligent automation, reinforcing the region's increasing shift toward scalable, high-performance fulfillment solutions.Seamless Integration and Rapid Productivity GainsThe LocusONEâą deployment at Boulanger's central HĂ©nin-Beaumont warehouse delivered immediate efficiency improvements. Within just six weeks of going live, Boulanger doubled its picking productivity. Implemented in under four months, the solution seamlessly integrates with Boulanger's WMS and existing MHE traffic, ensuring smooth operations without disrupting established workflows.With Locus, Boulanger efficiently manages a broad range of consumer electronics and home appliances, distributing stock to over 200 stores across France. The deployment has also significantly enhanced workforce efficiency, with warehouse associates quickly adopting the solution and working alongside Locus AMRs in a safe and collaborative environment.Key Results:250+ Units Per Hour : Within six weeks, productivity soared from 120 to over 250 units per hour.: Within six weeks, productivity soared from 120 to over 250 units per hour. Rapid Deployment : Achieved full implementation in just five months, from project initiation to go-live.: Achieved full implementation in just five months, from project initiation to go-live