Valet Attendant

Job Description

• Safely park and retrieve guest vehicles in accordance with hotel procedures
• Provide a smooth and professional arrival and departure experience for guests
• Assist with guest luggage, including collection, delivery, and storage
• Greet and escort guests, offering friendly and helpful service at all times
• Maintain high attention to detail and ensure vehicles and guest property are handled with care
• Support the Concierge and Front Office team to deliver exceptional guest experiences
• Keep work areas clean, organised, and secure
• Follow all safety, security, and hotel policies and procedures

Qualifications

• Previous experience in a Front Office, Concierge, or customer service role preferred
• Valid driver’s licence with ability to drive manual and automatic vehicles
• Strong customer service skills with a focus on delivering exceptional guest experiences
• Excellent communication and interpersonal skills
• Good time management and attention to detail
• Strong knowledge of the local area and attractions
• Professional presentation and grooming standards
• Ability to work flexible hours, including weekends and public holidays

Additional Information

What is in it for you?

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services, and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• “Learn Your Way” with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training
• Be part of a dynamic hotel environment with a supportive and fun team
• Recognition of service anniversaries and Accor Tenure Milestones.

We are unable to provide sponsorship, so full Australian working rights are required