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United Airlines

Flies passengers and cargo worldwide from US hubs

Flight Attendant

Dining, Bar & Counter ServicePosted on Nov 10
Full-time$38.21 - $100.13 /hrIn-person

About the Job

Requirements

  • Applicants must be at least 21 years old at the time of application.
  • Applicants must be high school graduates or hold a GED.
  • Applicants must have at least one year of customer service experience in a service industry such as retail, hospitality, food service, teaching or education, aviation, or social service.
  • Applicants must speak clearly, concisely, and in an organized manner, loudly enough to be heard in an emergency.
  • Applicants must read, write, speak, and understand English fluently.
  • Applicants must read and speak Greek fluently.
  • Applicants must be able to hear all types and ranges of sound.
  • Applicants must communicate effectively in high-stress situations, including aircraft evacuations, security threats, delays, medical emergencies, severe weather, and turbulence.
  • Applicants must maintain a professional appearance and grooming standards and follow uniform, hair, tattoo, and piercing guidelines. Tattoos are not permitted on the head, hands, fingers, or neck, including behind the ear, and cannot be covered with makeup or bandages. Visible tattoos on the arms, wrists, legs, and feet may be no larger than a credit card or employee badge (3.5 by 2.24 inches) unless covered by standard uniform pieces, and may not be offensive, violent, obscene, sexual, racist, objectionable, or depict weapons. Decorative covers, adornments, or jewelry on teeth or in the mouth are not permitted.
  • Applicants must proficiently operate electronic devices, including phones, tablets, and laptops, to complete required tasks.
  • Applicants must possess a valid passport book before applying, with at least 18 months of validity remaining at the time of application and two consecutive blank pages. The passport must be in good condition; an application for or renewal of a passport is insufficient. Applicants may use a valid U.S. passport or a foreign passport with applicable visas and eligibility to travel globally without restrictions.
  • Applicants must be able to travel to and from all countries served by United without restrictions, and must be eligible to enter and exit destinations as working crew members.
  • Applicants must be able to stand, walk, kneel, bend, stoop, stretch, reach, lift heavy objects such as luggage to an overhead bin or window exit, and push and pull a beverage cart weighing up to 250 pounds.
  • Applicants must pass a functional reach assessment with a combined 76-inch vertical and 43.5-inch horizontal reach and hold, simultaneously and without shoes, to operate required equipment, machinery, and doors.
  • Applicants must be able to sit in an assigned jump seat with the seatbelt and shoulder harness fastened.
  • Applicants must serve and/or sell food and beverages, including alcohol, diligently and professionally.
  • Applicants must be legally authorized to work in the United States.
  • Applicants must be willing and able to work a flexible schedule supporting 24/7 operations, including weekdays, weekends, holidays, and scheduled or reserve days.
  • Flight attendant trainees must successfully complete a water-pool evacuation drill during training.
  • Applicants must complete pre-employment Department of Transportation drug screening, comprehensive background checks, fingerprinting, and vision and hearing tests.
  • Applicants must pass Department of Transportation/Federal Aviation Administration pre-employment and randomized drug screens; medical and recreational marijuana use is prohibited.
  • Applicants must pass a 10-year background check, including criminal history, and their background must not prevent travel to or from United destinations. Certain DWI/DUI convictions or probation may prevent travel to Canada unless the applicant has obtained a Canadian Temporary Resident Permit.
  • Applicants must meet Federal Aviation Administration and United Airlines hearing and vision requirements, with or without reasonable accommodation. Hearing loss in the better ear must not exceed an average of 40 dB at 500, 1000, and 2000 Hz, and each eye must have corrected far and near vision of 20/40 or better.

Responsibilities

  • Ensure the highest levels of safety.
  • Adapt and respond to customer-facing scenarios, engage directly with customers, resolve issues with understanding and compassion, influence customer loyalty through service, and represent United professionally.
  • Fulfill global assignments at any time, including nights, weekends, holidays, and extended hours; complete short-notice reserve assignments and be away from the assigned base for days at a time.
  • Maintain dependability and timeliness to support the operating schedule and meet customer expectations.
  • Work independently and as part of a team.
  • Create memorable experiences for customers on every flight.
  • Serve and/or sell food and beverages, including alcohol, diligently and professionally.

Desired Qualifications

  • Two or more years of college is preferred.

About the Company

United Airlines

Flies passengers and cargo worldwide from US hubs

United Airlines flies passengers and cargo across the United States and to destinations around the world, running a hub network that spans Chicago, Denver, Houston, Los Angeles, Newark, San Francisco, Washington Dulles and Guam. It was a founding member of Star Alliance, the global airline partnership that links its routes and frequent-flyer benefits with carriers such as Lufthansa and Air Canada. Travelers book seats in economy, premium and Polaris business cabins, and United earns money from fares, bag and seat fees, cargo, and its MileagePlus loyalty program, which sells miles to card partners. United traces its roots to Varney Air Lines, which began flying airmail in 1926, and is based in Chicago.

Company size
10,001+
Company stage
IPO
Headquarters
Chicago, IL
Founded
1926

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