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Catholic Community Services of Western Washington

Delivers social services, housing, counseling.

Kitchen Supervisor

Food & Beverage Operations ManagementUpdated on Nov 10
Full-timeTacoma, WA, USA$25.46 - $31.83In-person

About the Job

Requirements

  • Must hold a valid food-service or culinary-program certification, such as ServSafe or a Culinary Arts diploma, or similar.
  • Must have 5 years of food-service experience, including 2 years as a line cook or prep cook in a restaurant or institutional kitchen.
  • Must have at least 1 year of experience leading or supervising direct staff.
  • Must have experience maintaining a kitchen using USDA, OSHA, and FDA standards.
  • Must have experience cooking for groups of up to 200.
  • Must know kitchen management, including food safety, worker safety, and inventory acquisition and control.
  • Must hold a current Pierce County Food Handlers Card and have a TB skin test.
  • Must have a valid Washington State driver’s license, an acceptable driving record under CCS policy, and reliable transportation; a current driving abstract is required.
  • Must successfully pass required background checks before employment begins.
  • Must be able to respond quickly to program changes.
  • Must be able to communicate verbally and in writing and work effectively as a team leader of staff and volunteers.
  • Must be able to work with a diverse group of people and deliver culturally competent services in multicultural situations.
  • Must be able to lift 40 pounds.
  • Must support and uphold the mission, beliefs, and values of Catholic Community Services and Catholic Housing Services.
  • Must support and contribute to a creative, collaborative, and respectful environment that promotes teamwork.
  • Must have strong organizational skills.

Responsibilities

  • Supervise, train, and coordinate staff and volunteers engaged in food preparation, cooking, and serving in accordance with Chapter 388-71 WAC.
  • Directly supervise one full-time-equivalent Lead Food Service Coordinator and a small team of volunteers.
  • Recruit, train, and manage schedules for Food Service Coordinators and volunteers.
  • Provide basic and health-and-safety orientation to kitchen staff and volunteers, promote ongoing training, and ensure attendance at mandatory training.
  • Ensure staff and volunteers wear appropriate clothing and gloves to prevent food contamination and use appropriate footwear to prevent workplace injuries.
  • Maintain a workplace that values and supports a culturally and ethnically diverse work environment.
  • Direct staff and volunteers in preparing, cooking, and serving meals, including daily meals and preparation of ingredients for future meals, and ensure efficient day-to-day kitchen operations.
  • Oversee food preparation, serving, and cleanup.
  • Develop and maintain nutritionally balanced menus that meet participant needs and provide at least one-third of recommended daily nutritional requirements, as required by Washington Adult Day Services regulations.
  • Provide menu variety without repeating menus within a three-week cycle, and post menus at least one week in advance with food and snack selections identified.
  • Maintain health, safety, and sanitation in compliance with applicable city, county, state, and federal laws and food safety regulations.
  • Coordinate timely ordering and purchasing of kitchen supplies and oversee collection of donated food from food banks and other donation sites.
  • Respond to questions or concerns from program leadership, staff, volunteers, and residents; make day-to-day kitchen decisions and resolve problems under program managers’ guidance.
  • Represent CCS at volunteer events, churches, organizations, and potential donor engagements when requested by program leadership.
  • Ensure basic maintenance and cleanup tasks are completed; inspect and clean kitchen equipment and recommend repairs or service to the Program Manager.
  • Submit maintenance tickets and coordinate with CCS maintenance staff and third-party vendors to ensure timely maintenance, inspections, and repairs.
  • Partner with the health department for kitchen inspections as needed and routinely check temperatures in on-site refrigerators and freezers.
  • Create and maintain systems for labeling and storing donated food in pantries, freezers, and walk-in refrigerators under OSHA and USDA regulations.
  • Maintain kitchen cleanliness and sanitation standards, systems, and guidelines, and follow daily opening and closing procedures.
  • Inventory food and non-food supplies, order items in advance based on monthly menus, and coordinate food pickups, deliveries, storage, and inventory or direct staff to do so.
  • Maintain relationships with community partners, collaborate with Program Managers to identify vendors and local partnerships, connect with partners regularly, and resolve issues with external partners.
  • Order kitchen and office supplies and maintain adequate inventory.
  • Handle vendor food orders and deliveries, manage returns for spoiled items, and update inventory records.
  • Maintain purchasing receipts and invoices and submit them for approval using CCS’s accounting platform.
  • Adhere to the kitchen budget, record kitchen expenses and cost per meal, and ensure meal counts and reports are completed and stored properly.
  • Become familiar with program clients and reinforce positive behavior.
  • Obtain participant input during menu development and meal planning.
  • Coordinate dietary services for participants with special nutritional needs and ensure dietary modifications reflect physician or authorized practitioner orders when required.
  • Accommodate cultural, ethnic, religious, and personal food preferences when reasonably possible.
  • Ensure dysphagia-modified diets, nutritional supplements, and other specialized diets are served only with appropriate authorization.
  • Address kitchen-related complaints and review grievances with Program Managers.
  • Enforce Nativity House and CCS policies and regulations.
  • Perform other duties as assigned.

Desired Qualifications

  • An associate degree in a food-related field.
  • Ability to use Microsoft Access and Microsoft Excel.
  • Experience recruiting, training, and supervising volunteers.
  • Knowledge and experience working with diverse cultures and racial groups.
  • Strong written and oral communication skills.
  • Strong skills in Microsoft Access, Microsoft Excel, and Microsoft Word, and interest in learning other software programs.
  • Ability to work with a diverse group of people.

About the Company

Catholic Community Services of Western Washington

Delivers social services, housing, counseling.

Catholic Community Services of Western Washington runs 180+ social services across Western Washington to help people in need, including housing, emergency aid, mental health support, pregnancy and youth programs, and senior services. Its housing arm provides stable homes and home care through Catholic Housing Services and its Family Centers support families and communities to stay safe and healthy. The group differentiates itself by being the region’s largest private social service provider with a broad, faith-based mission and a focus on advocacy to change unfair systems. Its goal is to help vulnerable people secure safe housing, thrive in strong families, and live with dignity while pursuing systemic improvements in society.

Company size
1,001-5,000
Company stage
Grant
Total funding
$10M
Headquarters
Seattle, WA
Founded
1991

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