The Team

Our products make ads more beautiful by matching the unique look and feel of each of our publishers. Our culture is focused on making a unique experience for each one of our employees. We value continued learning, ownership, and the ability to move the needle. The Global Services team delivers best in class service to key Demand and Supply partners alike. Operating from both a consultative & strategic point of view in an effort to create brand value, equity and longevity with our partners they focus on retention and growth of our existing accounts. 

The Role

As a Campaign Manager, you’ll be given the opportunity to ensure all of our campaigns are set up for success. In this role, you’ll directly support all demand side operational needs both pre and post-launch. This is an amazing opportunity for junior ad ops professionals looking to grow into internal experts of Triplelift tools, processes and best practices in the areas of operations, optimization, troubleshooting, & analytics.

Responsibilities

• Fully capable and an expert on end to end campaign support - pre-sale RFP feasibility checks, campaign set up, optimization across self-serve (programmatic) and direct (Managed Service) campaigns, pacing, and billing.
• Responsible for directly supporting Partner Management team and the clients’ operational needs through the life cycle of a campaign from pre-sale to post-launch.
• Focused on supporting campaigns from a performance standpoint, having in-depth understanding and knowledge of optimization tactics & best practices for scale/delivery.
• Troubleshoot campaign and delivery issues and work with solutions teams to solve when necessary.
• QBR/wrap ups & ad hoc reporting; has a strong pulse of their Book of Business.
• Combine data analysis and client feedback to create optimization strategies and provide actionable and valuable insights for their PMs/clients.
• Showcase attention to detail and demonstrate ability in following processes. Able to effectively QA internal and external deliverables, including tag generations, internal and external campaign/creative setup, reporting and client-facing materials.
• Proactively monitor data to identify liquidity blockers.
• Work with manager on projects/initiatives outside of account work that support TripleLift goals.
• Work with product to help define features and drive enhancements.
• Understands TripleLift capabilities and tech stack to make well informed and smart recommendations.

Qualifications

• 2-3 years of working experience in a programmatic environment (Trading Desk, DSP, SSP etc.)
• Previous experience trafficking, optimizing and troubleshooting in various DSPs required
• Outstanding analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced environment
• Effective time management skills – ability to prioritize and meet deadlines
• Advanced MS Excel skills
• Strong quantitative skills and the ability to draw insights from extremely large datasets
• Ability to thrive in a small, intense, and high growth environment

Additional experience in one or more of the below is highly preferred:

• Experience in CTV end-to-end activation, troubleshooting, and best practices around pricing and setup. Up-to-date on industry news and developments.
• Experience with audience targeting and concepts around privacy & identity, 3p cookie-less solutions and standardized ID solutions.
• Experience in Amazon DSP with end-to-end setup, troubleshooting, retail media and Amazon-specific formats.