A minimum of five years of experience in Life and Health customer service is required.
A Pennsylvania Life and Health Insurance License is required.
A Bachelor's degree in business or a related area is preferred, though industry experience may be substituted for the preferred education.
Strong verbal and written communication, interpersonal, and organizational skills are required.
Ability to work independently in a fast-paced, relationship-driven team environment is required.
Responsibilities
Deliver timely customer service as a trusted business partner, subject matter expert, liaison between clients and carriers, and creative problem solver.
Provide strategic planning and consulting advice, prepare requests for proposals, analyze and compare vendor responses, and make recommendations in writing and presentations.
Provide insurance quotes and proposals for renewals and new business.
Ensure appropriate policies and coverage are in place to fill gaps and reduce risk, and recommend coverage options suited to each client's needs.
Establish and maintain dependable relationships with carriers, vendors, producers, and other business partners.
Monitor delinquent clients, track payments and reinstatements, and resolve related issues.
Resolve claims issues and provide employee and client claims assistance with care providers.
Attend client, community, educational, and professional networking events as a company representative.
Maintain current knowledge of industry legislation and compliance issues, including the Affordable Care Act, COBRA, HIPAA, ERISA, and FMLA.
Identify cross-marketing opportunities and work with colleagues to explore opportunities for clients across product lines.
We are seeking an experienced, self-motivated and goal-oriented Employee Benefits Account Executive to join our client-focused team. This role is responsible for overseeing and directing a book of business related to health care benefits while delivering outstanding client service.
About Our Company:
Enscoe Long Insurance Group, LLC (ELIG) is a client-driven boutique agency providing customized insurance solutions in employee benefits and property-casualty. We deliver cost-effective, high-quality products and services to create and protect long-term sustainability for each client we serve.
What You Will Do:
Deliver outstanding and time-sensitive customer service by serving as a trusted business partner, subject matter expert, liaison between clients and carriers, and creative problem solver.
Provide strategic planning, consulting advice, RFP’s, analysis and comparison of vendor responses and recommendations both in written and presentation form.
Provide insurance quotes and proposals for renewals and new business.
Ensure proper compliment of policies and coverage to fill gaps and reduce risk. Recommend coverage options that suit the individual needs of each client.
Establish and maintain dependable relationships with carriers, vendors, producers, and other business partners.
Monitor delinquent clients, track payments and reinstatements, and resolve issues.
Resolve claims issues and provide employee/client claims assistance with all providers of care.
Provide outstanding, customized, responsive, and high-quality client-facing service.
Attend client, community, educational and professional networking events as a representative of our company.
Maintain a current knowledge of industry legislation and compliance issues including, but not limited to, ACA, COBRA, HIPAA, ERISA, FMLA and others.
Identify cross-marketing opportunities and work with ELIG colleagues to identify and explore opportunities for clients across produce lines.
What You Bring:
Bachelor's degree in business or related area preferred; industry experience may be substituted for preferred education.
Minimum five years of experience in Life and Health customer service.
Life & Health Insurance License (PA) required.
Strong verbal and written communication skills, interpersonal skills, and organizational skills.
Ability to work independently in a fast-paced, relationship-driven, team environment.