Full-Time

Sales/Service Center Manager

Posted on 4/26/2024

Xylem

Xylem

5,001-10,000 employees

Advanced water management and technology solutions

Industrial & Manufacturing
Hardware

Senior

Bozrah, CT, USA

Required Skills
Sales
Management
Requirements
  • Bachelor's degree in business, technology, operations management or related field
  • Minimum of 5 years of industrial or relatable leadership experience
  • Minimum of 3 years previous business management experience with direct P&L responsibility
  • 3 years rental management experience preferred
  • 3-5 years of experience in related field of pumps, pumping systems, equipment rental or construction preferred
  • Proficiency in Microsoft Office products and computer applications
Responsibilities
  • Manage labor, maintenance, and repair costs while maintaining product quality
  • Maintain efficient work flows and systems for financial and operational excellence
  • Contribute to systemic improvements using six sigma and lean methodologies
  • Coordinate equipment requirements and maintain inventory
  • Utilize Net Promoter Score to enhance customer satisfaction
  • Ensure compliance with local, state, and federal laws and regulations
  • Promote a culture of teamwork and continuous employee development
  • Assess employee performance and hold employees accountable
  • Deploy matrix management leadership skills to drive employee performance
  • Supervise a team of service and operations professionals

Xylem specializes in advanced water technologies and solutions, integrating digital technology and analytics to improve water and wastewater management, conservation, and reuse. The company offers a range of products such as water meters, pumps, and controllers to support sustainable water solutions.

Company Stage

Seed

Total Funding

$10.2M

Headquarters

Washington, District of Columbia

Founded

2011

Growth & Insights
Headcount

6 month growth

0%

1 year growth

1%

2 year growth

24%

Benefits

Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.

Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.

Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.

Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.