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Alan

Digital health insurance platform with telemedicine

Legal & Compliance Ops

Business OperationsConfirmed live in the last 24 hours
Full-timeFranceNo salary listed

About the Job

Requirements

  • Professional-level French and English.
  • Experience turning manual, repetitive work into simple automated and AI-based workflows, with the ability to explain what was built, why it was built, and how people used it.
  • Familiarity with current AI tools and experimentation using them to improve research, decision-making, knowledge work, or operations, including combining tools into reliable workflows.
  • Ability to operate independently, make progress with incomplete information, prioritize, involve relevant experts, and bring projects to a useful outcome.
  • Ability to explore and frame ambiguous problems, stay solution-oriented, and escalate early.
  • Ability to understand how people, processes, tools, data, and controls fit together.
  • Sound judgment in recognizing when shortcuts could violate legal, privacy, security, or compliance requirements and when to seek guidance.
  • Ability to drive projects end to end, from user research and planning to delivery, adoption, and continuous improvement.
  • Must be legally eligible to work from France, Belgium, or Spain.

Responsibilities

  • Build processes and tooling that scale regulated work and reduce the growth of the Corporate team's workload, including routing requests to the right owners and automating recurring work.
  • Identify inefficient processes, investigate how people work around them, redesign them, monitor their use after launch, and continually improve them.
  • Identify opportunities for no-code, low-code, AI tools, or other automation to reduce repetitive work, improve consistency, and support better decisions; design workflows combining tools, data, controls, and human judgment.
  • Design solutions that maintain compliance while allowing the organization to operate efficiently.
  • Set goals and measure the impact of changes on the Corporate team and the people it serves.
  • Deliver an initial system that provides teams with a simple, fast way to get what they need from Corporate.
  • Own at least one process from problem definition through delivery of a live automated solution and measure adoption, quality, efficiency, and continuous improvement.

Desired Qualifications

  • Hands-on experience in regulated work is a plus, but is not required.

About the Company

Alan

Digital health insurance platform with telemedicine

Alan offers digital health insurance and a healthcare platform in Europe, providing B2B2C insurance plans and a super-app that handles claims, telemedicine, and prevention across France, Belgium, and Spain. The product works as an integrated ecosystem: employers or partners offer insurance to employees (B2B2C), while users access claims processing, virtual care, and preventive health services through a single app. It differentiates itself by combining insurance with a unified, user-friendly platform that covers claims, telemedicine, and prevention in multiple countries, and by pursuing AI-powered prevention and care services, as well as growth through acquisitions and international expansion. Alan’s goal is to scale its European footprint, broaden its services through acquisitions, and deploy AI-driven prevention and care to improve health outcomes and user experience.

Company size
1,001-5,000
Company stage
Growth Equity (Venture Capital)
Total funding
$1.3B
Headquarters
Paris, France
Founded
2016

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