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Panera Bread

Fast-casual bakery, catering, delivery

Assistant General Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeColonial Heights, VA, USAIn-person

About the Job

Requirements

  • The candidate must be at least 18 years old.
  • One or more years of restaurant management experience is preferred.
  • The candidate must hold ServSafe certification or be able to obtain it.
  • The candidate must demonstrate the ability to drive positive results through strong business acumen.
  • The candidate must be available to run shifts and direct, motivate, coach, and develop others in a fast-paced environment.
  • The role requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities.
  • A job offer is conditional upon the results of a background check.
  • The candidate must be able to lift, carry, push, or pull objects weighing up to 50 pounds.
  • The candidate must be able to stand and walk for up to six hours.
  • The candidate must be able to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.

Responsibilities

  • Support the General Manager by making key decisions and solving problems.
  • Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning.
  • Support hiring, onboarding, and training new team members, while motivating, engaging, inspiring, and celebrating the team.
  • Assist in managing team performance to meet the bakery-cafe’s goals, operational and quality standards, and guest service expectations.
  • Partner with the General Manager to develop managers as subject matter experts in people processes and Panera’s Guiding Values and Behaviors.
  • Work with the team to ensure guests are delighted by food quality, service, and the team.
  • Build engaging relationships that help create long-term, loyal guests as part of the bakery-cafe management team.
  • Follow operational procedures to execute company strategies and initiatives successfully.
  • Ensure team members follow company policies and procedures and comply with federal, state, and local regulations.
  • Maintain a healthy and safe workplace that meets health, food, safety, and company culture standards.
  • Assist the General Manager in maintaining the bakery-cafe’s overall costs and inventory.
  • Promote a culture of warmth, belonging, growth, and trust.

Desired Qualifications

  • Demonstrate Panera’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working as a team, having fun and celebrating success, and seeing the best in others.

About the Company

Panera Bread

Fast-casual bakery, catering, delivery

Panera Bread operates as a fast-casual bakery-café brand that serves freshly prepared, clean-food meals. Its offering spans a diverse, chef-crafted menu with baked goods and café-style dishes, available through in-store dining and multiple digital channels. The product works via a combination of made-to-order menu items and a broad omni-channel system—including mobile ordering, catering, Rapid Pick-Up, curbside pickup, and delivery—to enhance convenience for customers. Panera differentiates itself through its emphasis on high-quality, clean ingredients, bakery heritage, and a tech-enabled customer experience, backed by a multi-brand portfolio under Panera Brands and ownership by JAB Holding Company. The company aims to make good, nutritious food accessible and easy to obtain across North America by continuously improving the dining and ordering experience through technology and operations.

Company size
10,001+
Company stage
IPO
Headquarters
St. Louis, MO
Founded
1981

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