Account Executive - Group Sales

ACCOUNT EXECUTIVE, GROUP SALES

Boston, MA

On-site

THE RUNDOWN

The Account Executive, Group Sales, drives revenue for Boston Legacy FC by developing ticket sales and experiences for organizations and community-based customers. Reporting to the Manager, Group Sales, this position uses outbound prospecting, targeted email outreach, face-to-face presentations, networking, and community engagement to build relationships, develop group opportunities, and close business.

RESPONSIBILITIES AND ESSENTIAL FUNCTIONS

· Prospect, present, and sell group ticket products and experiences for Boston Legacy FC.

· Meet or exceed individual group revenue and activity goals while providing a high level of customer service.

· Generate new group business through outbound calls, targeted emails, in-person appointments, networking events, referrals, and community outreach.

· Identify and cultivate relationships with schools, youth sports organizations, nonprofit organizations, community groups, social organizations, and local businesses.

· Conduct needs-based sales conversations and recommend group products and experiences that align with each organization's goals and expected attendance.

· Develop group outings, theme nights, fundraising programs, and other approved experiences in partnership with the Manager, Group Sales.

· Prepare and deliver professional sales presentations, proposals, and venue tours for group prospects.

· Manage each group account from initial outreach through purchase, event preparation, and post-event follow-up.

· Maintain accurate and timely records of prospecting activity, appointments, pipeline status, customer communication, and sales results in the customer relationship management system.

· Complete required daily outbound activity and scheduled appointments established by leadership.

· Respond to inbound group inquiries and provide accurate information regarding available products, experiences, pricing, and purchasing processes.

· Use approved ticketing programs, promotions, and sales strategies to generate group revenue.

· Work home games, group events, and other assigned events, performing ticket sales and service duties as needed.

· Collaborate with ticket operations, marketing, service, and other departments to support accurate fulfillment and a positive group experience.

· Perform other job-related duties as assigned.

SKILLS, EXPERIENCE AND QUALIFICATIONS

· Bachelor's degree preferred but not required.

· Previous sales, customer service, or retail experience preferred, with a genuine desire to help people.

· Experience with ticketing software and customer relationship management programs preferred.

· Proficiency with Microsoft Word, Excel, and Outlook and strong attention to detail.

· Excellent communication, presentation, and listening skills.

· Ability to manage a high volume of prospecting activity, maintain accurate records, and follow through on commitments.

· Ability to work independently, take initiative, and contribute to a collaborative, flexible, equitable, and supportive team environment.

· Ability to work nights and weekends as needed.

TRAVEL, LIFTING & PHYSICAL REQUIREMENTS

· Availability to work outside typical office hours, including nights and weekends, as needed.

· The work is primarily sedentary in nature.

· Walking, standing, bending, and carrying light office items are required.

· The work is typically performed in an adequately lighted and climate-controlled office environment.

· May require occasional travel.

COMPENSATION

The base pay range for this role is: 50000 - 60000 USD