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Securitas

Global security services and solutions provider

Corporate Security Site Supervisor

Security Guarding & PatrolConfirmed live in the last 24 hours
Full-timeAndover, MA, USA$27 /hrIn-person

About the Job

Requirements

  • Prior security supervisory or management experience is strongly preferred.
  • Demonstrated experience leading a team, managing employee performance, and overseeing daily operations.
  • Experience coordinating staffing, scheduling, and coverage for a multi-shift or 24/7 operation.
  • Strong client relationship management and customer service skills, including the ability to communicate effectively with senior-level stakeholders.
  • Previous experience in a corporate, commercial office, or other professional security environment is preferred.
  • Proficiency in Microsoft Office, email, scheduling systems, and incident reporting.
  • Strong organizational skills, sound judgment, and the ability to manage competing priorities.
  • Ability to remain composed and take decisive action during emergencies or high-pressure situations.
  • Professional demeanor, excellent communication skills, and a commitment to accountability and operational excellence.

Responsibilities

  • Supervise, coach, and develop Security Officers while holding team members accountable for performance, attendance, professionalism, and adherence to established procedures.
  • Manage daily security operations for a 24/7 corporate security program, ensuring appropriate coverage and compliance with post orders, company policies, and client requirements.
  • Serve as the primary point of contact for client leadership, addressing concerns, communicating operational updates, and maintaining a strong, service-focused partnership.
  • Oversee schedules, staffing levels, shift coverage, and attendance to support uninterrupted site operations.
  • Lead officer onboarding, training, performance evaluations, and ongoing coaching to maintain a capable and professional security team.
  • Conduct site inspections, review procedures, identify potential security risks, and implement corrective actions when necessary.
  • Take charge of operational issues, conduct initial investigations, and ensure timely reporting and appropriate follow-up.
  • Review incident reports, approve timekeeping and payroll, maintain accurate records, and complete required operational documentation.
  • Ensure Security Officers provide a professional, welcoming, and responsive experience for executives, employees, visitors, and vendors.
  • Identify opportunities to improve site procedures, team performance, and overall service delivery.

Desired Qualifications

  • Prior security supervisory or management experience.
  • Previous experience in a corporate, commercial office, or other professional security environment.

About the Company

Securitas

Global security services and solutions provider

Securitas provides security services to a global client base, offering electronic security, fire and safety, and emergency planning across 47 countries. Its approach combines a skilled workforce with advanced technology to deliver tailored protection plans, monitoring, and rapid response that safeguard people and assets while managing risk. The company differentiates itself through its global scale, integration of human and digital security capabilities, agile staffing, and a client-focused model that adapts to changing market conditions. Its goal is to enable clients to focus on their core operations by reliably protecting their property, information, and people, and to grow its presence in expanding markets like China and India.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1972

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