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Window Nation

Custom replacement windows, doors, siding provider

Field Technician-Greenville

Carpentry & Interior FinishingConfirmed live in the last 24 hours
Full-timeGreenville, SC, USAIn-person

About the Job

Requirements

  • A high school diploma, GED, or equivalent is required.
  • At least 2 years of professional experience measuring replacement windows is required.
  • At least 2 years of professional experience installing or repairing windows, roofing, siding, and related home improvement projects is required.
  • A valid driver's license is required, and the employee must maintain a driving record that meets the company's insurance standards.
  • The employee must be able to use an extension ladder safely to measure windows and perform services.
  • The employee must pass EPA certification and follow EPA regulations.
  • Knowledge of local permit, license, historic-preservation, and HOA requirements is required.
  • Proficiency with Microsoft Word and Microsoft Excel is preferred.
  • The employee must be able to navigate various applications on an iPad.
  • The employee must be able to navigate a customer relationship management system, such as Salesforce, Dynamics, or Microsoft systems.

Responsibilities

  • Visit residential customer sites to measure window, door, and sliding glass door openings as needed.
  • Ensure orders meet required installation specifications and include comprehensive purchase orders covering material and labor requirements.
  • Provide accurate measurements and assessments of labor and materials to support the pricing process.
  • Review the installation project and process with customers.
  • Anticipate roadblocks that could affect customer expectations, job costs, or code performance, and recommend solutions.
  • Execute change order specifications.
  • Maintain service parts inventory and equipment.
  • Complete service assessments and identify needed services, materials, and labor for relevant stakeholders.
  • Fulfill service appointment specifications.
  • Learn and maintain proficiency with Window Nation products, installation techniques, and service techniques.
  • Maintain proficiency in all tasks of the position.
  • Maintain substantive knowledge of products, installation techniques, and construction basics.

Desired Qualifications

  • Customer relationship management system experience is preferred.
  • A customer-centric mindset is preferred.
  • Time and project management capabilities are preferred.

About the Company

Window Nation

Custom replacement windows, doors, siding provider

Window Nation focuses on home improvement by providing replacement windows, doors, and vinyl siding that are custom-made for each home. The core product line includes energy-efficient windows and doors installed by professional crews, with options from more than 10 brands to fit different budgets and styles. The company generates revenue through direct sales and offers financing options, promotions (such as Buy 2 Windows, Get 2 Free and Pay Nothing For 2 Years), and a referral program to attract customers. Its installers take precise measurements to ensure a proper fit and long-lasting performance. Window Nation’s approach emphasizes increasing energy efficiency, boosting curb appeal, and raising the overall value of homes in major U.S. cities. The goal is to help homeowners improve comfort and savings while enhancing property value.

Company size
501-1,000
Company stage
Acquired
Total funding
Not listed
Headquarters
Fulton, MD
Founded
2006

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