Orthotic and Prosthetic Clinical Manager - O&P

% 

of time

Essential Function (Yes/No)

Key Responsibilities

(To be completed by Supervisor)

50%

CLINICAL RESPONSIBILITIES:

Full clinical independence in performing clinical assessment, prescription formulation, and execution of orthotic/prosthetic treatment of complex patients.

Perform appropriate clinical assessment, prescription formulation, and execution of Orthotic and/or Prosthetic treatment in a safe and efficacious manner.

Examine and evaluate patients’ prosthetic/orthotic needs in relation to their disease entities, injury, and/or impairment.

Evaluate prostheses/orthoses on patients to assure optimal fit, function, and comfort. 

Assess quality of care and efficacy of treatment using outcomes measures.

Utilize of a broad spectrum of orthotic and/or prosthetic treatment modalities to address complex patient presentations.

Provide mentorship and education to residents through clinical observation. 

Meet basic clinical standards and complete tasks in a timely manner. 

Technical fabrication responsibilities of orthotic and/or prosthetic devices for both in and out patients at all Orthotic and Prosthetic Center practice locations.

Practice in an ethical manner, in accord with the ABC Code of Professional Responsibility:https://www.abcop.org/WhoWeAre/Documents/Code%20of%20Professional%20Responsibility.pdf

Instruct patients in the use of their orthotic/prosthetic device(s). 

Adhere to all clinical-related Standard Operating Procedures (SOPs)

Each site is expected to fulfill / meet the patient care needs, as dictated by patient referral volume. If sufficient volume exists, clinicians are expected to fill 75% of slots per day/week.

Take weekend call according to the schedule created at the beginning of each fiscal year.

20%

ADMINISTRATIVE RESPONSIBILITIES: 

Maintain accurate and complete patient records in EMR system.Documentation must meet department standards, as well as those enforced by CMS.

Authorization of O&P devices – Adhere to office policies and practices outlined by Director and/or Department Chair. 

Billing of O&P devices – Adhere to office policies and practices outlined by Director and/or Department Chair. 

Adhere to all administrative-related Standard Operating Procedures (SOPs). 

Provide mentorship and education to residents through formal didactic training and teaching tools.

In-services (allied health)

• Create and present informative educational presentations to allied health providers in an attempt to provide inter-departmental education, and to improve awareness of the UCSF O&P department and its scope of services.

20%

Clinical Leadership & Quality

• Provides operational oversight for assigned clinic location(s) and clinical services. 
• Ensures delivery of safe, effective, patient-centered care consistent with departmental, regulatory, and professional standards. 
• Monitors patient safety, clinical quality, access, and operational performance and implements corrective actions or process improvements when opportunities are identified. 
• Oversees compliance with clinical documentation, billing, and quality requirements. 
• Investigates patient concerns, incident reports, and workflow issues, ensuring timely resolution and appropriate escalation when necessary. 
• Identifies opportunities to improve patient access, clinical workflows, and efficiency.

Operational & Financial Management

• Monitors operational and financial performance for assigned clinical area. 

• Reviews financial and operational reports to identify trends, opportunities, and risks. 
• Identifies opportunities to increase patient volume, improve referral relationships, expand services, and enhance revenue while maintaining high-quality patient care. 
• Implements approved operational improvement plans and monitors progress toward established goals. 
• Promotes efficient utilization of staffing, equipment, and departmental resources while minimizing operational waste.

Personnel Leadership

• Provides direct supervision, coaching, mentoring, and performance management for assigned clinical staff. 

• Establishes performance expectations and supports employee growth through ongoing feedback, education, and professional development. 
• Participates in recruitment, interviewing, onboarding, and retention of clinical personnel. 
• Identifies staffing needs and makes recommendations regarding workforce planning. 
• Approves schedules, leave requests, and overtime while ensuring adequate patient coverage and responsible stewardship of departmental resources. 
• Ensures consistent implementation of departmental policies, procedures, and clinical standards.

Program & Department Leadership

• Leads implementation of departmental and division-wide initiatives within assigned clinical area.

• Develops and facilitates regular staff meetings to communicate priorities, operational updates, quality initiatives, and organizational changes. 

• Participates as a member of the O&P Executive Committee and contributes to strategic planning and continuous improvement initiatives. 
• Develops, implements, and monitors annual operational and quality improvement goals for assigned clinic(s). 
• Represents the department through education, outreach, committee participation, and other professional activities that advance the mission of the division.

10%

DEPARTMENTAL / UNIVERSITY-WIDE RESPONSIBILITIES:

(can serve in any or all capacities listed below at the discretion of the Director and/or Department Chair): 

• O&P Community: Create and present informative educational presentations to O&P local, national, and international community 
• Local Community: Create and present informative, educational presentations to students and the community in an effort to build awareness of the O&P profession. 
• Lead: Working in collaboration with Director and/or Department Chair, responsible for the development of O&P committee (education, technology and innovation, best practices, quality improvement, outreach, and executive) initiatives and execution thereof, as they pertain to the broader departmental goals/strategy.
• Participant: Responsible for supporting committee efforts 
• Working in collaboration with Director and/or Department Chair, provide assistance with or lead expedited departmental improvement plans
• Participate in any area of research that promotes improved health of the O&P patient population, such as comparative effectiveness research (CER), clinical trials, observational studies, systemic reviews, and meta-analyses. 
• Participate in university-wide and/or professional leadership activities.