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ID.me

Runs a digital ID wallet for online sign-ins

AI Enablement Engineer - IT

AI Application EngineeringConfirmed live in the last 24 hours
Full-timeMcLean, VA, USA

About the Job

Requirements

  • At least 4 years of professional experience building integrations, automations, or software, including production work with large language models or AI agents.
  • Hands-on experience with workflow automation.
  • Strong API fluency, including REST, JSON, OAuth, and webhooks, and the ability to read and write code in Python, Go, JavaScript, TypeScript, or a similar language.
  • Practical experience building with large language models, including prompting and structured outputs, and at least one of retrieval-augmented generation, tool or function calling, or agents.
  • A production mindset, including error handling, logging and observability, testing or evaluations, and secure handling of secrets and sensitive data.
  • Ability to work directly with non-technical colleagues to understand business processes and translate them into reliable, well-documented automations.
  • Understanding of data privacy, security, and responsible AI considerations, and willingness to partner with Security and Data teams.

Responsibilities

  • Design, build, and maintain end-to-end automations and integrations connecting company applications, data, and AI services.
  • Integrate systems through APIs and webhooks, handling authentication, rate limits, retries, and idempotency.
  • Build AI-powered capabilities using large language models, including structured outputs, retrieval-augmented generation, and tool or function calling, to automate business processes.
  • Develop and maintain MCP servers and reusable AI skills and agents that provide teams safe, governed access to internal systems and data.
  • Instrument solutions with logging, monitoring, evaluations, and guardrails, and resolve failures before users are affected.
  • Partner with teams across the company to identify high-value automation and AI use cases, then scope, prioritize, and deliver them.
  • Work with Security and Data teams to ensure responsible, compliant handling of data, secrets, and AI usage.
  • Contribute to build-versus-buy evaluations and reduce software and license waste by consolidating or replacing tools with automation.
  • Create documentation, templates, and enablement materials to help solutions scale.
  • Set technical patterns, standards, and architecture for the team's automation and agent platform, and mentor other engineers.
  • If filled at the Lead level, own the architecture of the AI and automation estate and lead the team's most complex cross-functional initiatives.
  • Perform other duties as assigned to meet team and organizational needs.

Desired Qualifications

  • Experience building or deploying MCP servers, AI agents, or custom AI skills.
  • Familiarity with modern AI stack components, including orchestration frameworks, vector databases, and evaluation tooling.
  • A portfolio of production-quality shipped automations or agents, rather than prototypes.
  • Experience integrating common business systems and their APIs, including HRIS, ITSM, CRM, finance, and collaboration suites.
  • Exposure to enterprise AI tools such as AI copilots and chat assistants, and experience helping teams adopt them effectively.
  • A track record of reducing software or license spend through automation or tool consolidation.
  • Experience setting standards, mentoring engineers, or owning build-versus-buy and platform decisions.
  • Strong written communication and documentation skills, and an emphasis on making work reusable.

About the Company

ID.me

Runs a digital ID wallet for online sign-ins

ID.me runs a digital identity wallet that lets people prove who they are online once, then sign in to government agencies, health systems, and online stores without repeating the check. In 2018, it became the first identity provider certified to the federal standard for proving a person's identity online, and in 2021 the IRS adopted it for taxpayers' online accounts. Users photograph a government ID and take a selfie, or confirm who they are with an ID.me agent on a video call, and the result is saved for reuse on other sites. Organizations that accept ID.me pay for each check or through subscriptions, and people use it for free. ID.me was founded in 2010 to verify military members for online discounts and is based in McLean, Virginia.

Company size
1,001-5,000
Company stage
Series E
Total funding
$727.3M
Headquarters
McLean, VA
Founded
2010

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