Fulfillment Manager
Logistics
Posted on 1/9/2024
INACTIVE
SimpliSafe

11-50 employees

Home security company
Company Overview
Simplisafe wants to make home security accessible to everyone
Consumer Goods
Hardware

Company Stage

Seed

Total Funding

$587M

Founded

2006

Headquarters

null, United Kingdom

Growth & Insights
Headcount

6 month growth

13%

1 year growth

4%

2 year growth

4%
Locations
Cambridge, MA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Tableau
CategoriesNew
Operations & Logistics
Requirements
  • Bachelor's degree in a relevant field
  • 5-7 years of fulfillment experience with knowledge of consumer products
  • Experience working with 3PLs
  • Leadership experience with implementation and change management
  • Budget management experience
  • Proficiency in MS Office and Google Workspace, especially Excel
  • Ability to work in Boston, MA and willingness to travel up to 25%
Responsibilities
  • Manage day to day operations, metrics, order conversion and performance of 3PL run direct to consumer warehouses
  • Develop operational process standards for forward fulfillment programs
  • Manage order allocation rules and routing to 3PLs
  • Integrate closely with internal fulfillment focused IT team for system enhancements and bug fixes
  • Support system integration deployments & enhancements by participating in testing and ongoing root cause analysis
  • Manage fulfillment of “other” DTC order types including warranty, partnership & move packs
  • Maintain and review requirements related to warehousing and distribution
  • Oversee strategic short term projects onsite at warehouse locations
  • Build and strengthen relationships with 3PL vendors
  • Manage and track budget for areas of responsibility, seek productivity initiatives, and audit and code invoices for managed vendors
Desired Qualifications
  • Tableau experience
  • Experience working closely with IT/systems development teams