Town & Country Living
Designs, manufactures, and distributes home textiles
Accounts Receivable Manager
About the job
- At least 7 years of progressive experience in Accounts Receivable, Credit, and Collections, including at least 2 years in a supervisory or management capacity.
- Strong experience managing disputes and successful recoveries and Accounts Receivable across major national retail accounts.
- In-depth understanding of chargebacks, deductions, MSA allowances, and retail vendor compliance.
- Working knowledge of Electronic Data Interchange processes for major retail partners, including 850, 810, and 856 transaction sets, advance shipping notices, and routing compliance, to identify whether payment delays are tied to transmission or compliance issues versus other root causes.
- Hands-on NetSuite experience, including SuiteQL reporting and familiarity with custom workflow and automation builds.
- Experience with SPS Commerce or similar EDI and deduction-management platforms.
- Experience managing Accounts Receivable across a multi-entity or multi-subsidiary company structure.
- Advanced Excel and strong general technology and systems skills.
- Working knowledge of Generally Accepted Accounting Principles.
- Ability to lead and develop a team, including cross-geography and offshore team management.
- Strong analytical and problem-solving skills with attention to detail and accuracy.
- Ability to resolve complex receivables, chargebacks, and customer disputes independently and build scalable processes and tools.
- Professional written and verbal communication skills, including presenting Accounts Receivable performance to senior leadership.
- Ability to manage multiple priorities and competing deadlines across a multi-entity portfolio.
- Ability to operate autonomously while driving results.
- Ability to collaborate cross-functionally across Sales, Supply Chain, EDI, and Systems teams.
- Own and manage a large, multi-entity Accounts Receivable portfolio on a shared NetSuite instance, including monthly reporting packages for the VP Controller and CFO.
- Lead, develop, and manage a team of Accounts Receivable, credit, and collections analysts and oversee an offshore cash application team.
- Facilitate weekly team meetings to review past-due accounts, align collection strategy, and track aging and delinquency.
- Review customer creditworthiness and approve or escalate credit limits, terms, and order hold or release decisions within established thresholds.
- Direct dispute, deduction, and chargeback recovery strategy across major national retail accounts through SPS Commerce and retailer portals, tracking performance against targets.
- Own the design and continuous improvement of Accounts Receivable systems and tools, including custom NetSuite deduction-management workflows, credit-release tracking, dispute-request processes, and internal automation tools.
- Author and maintain Accounts Receivable standard operating procedures for cash application, credit holds and releases, chargebacks and write-offs, and returned-payment handling.
- Partner with EDI, Supply Chain, NetSuite Administration, Sales, and Customer Service to resolve invoicing, purchase-order, and portal discrepancies with retail partners.
- Apply EDI knowledge to determine whether payment delays are caused by transmission or compliance issues versus invoice, credit and rebill, or return issues, and route the root cause accordingly.
- Set and track annual Accounts Receivable performance goals across collections effectiveness, cash operations, systems and automation, and team development, reporting progress to senior leadership.
- Support month-end and year-end close, Accounts Receivable reconciliation projects, and internal and external audit requests with transaction-level documentation.
- Manage relationships with retail-partner finance and Accounts Receivable contacts and third-party recovery platforms, including recurring performance-review meetings.
- Ensure adherence to company credit policies, internal controls, and confidentiality standards across the Accounts Receivable function.
- Hands-on NetSuite experience, including SuiteQL reporting and familiarity with custom workflow and automation builds.
- Experience with SPS Commerce or similar EDI and deduction-management platforms.
- Experience managing Accounts Receivable across a multi-entity or multi-subsidiary company structure.
- NACM credit-management credentials, such as CICP or a Bankruptcy Certificate, or similar credentials.
About the company
Town & Country Living designs, produces, and distributes home textile products for retailers around the world. It works by combining in-house design and product development with manufacturing and a global distribution network to supply both national brands and private label programs. The company leverages a multi-channel approach and strategic acquisitions (such as Home Dynamix and Amalgamated Textiles) to expand its product range and market reach, supported by a state-of-the-art showroom in New York City. What sets it apart from competitors is its combination of scale, integrated design-to-shelf capabilities, and diversified channels—allowing it to offer a broad mix of products through multiple retailers and private-label programs. Town & Country Living’s goal is to be a leading, dependable global supplier of high-quality home textiles that meets the evolving needs of retailers and consumers.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Lakewood, Colorado
Founded
1954
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Simplify's Take
What believers are saying
- September 2026 Lenox bath launch expands into towels, rugs, and accessories for Q1 2027.
- March 2026 Broyhill licensing added rugs, pillows, window treatments, and hardware.
- Glen Rock relocation signals hiring, collaboration, and a more scalable East Coast footprint.
What critics are saying
- Retailer concentration leaves one lost account able to hit revenue and factory utilization fast.
- Licensing dependence hands Lenox and Broyhill control to brand owners and future renewals.
- Tracxn listed 403 employees in June 2026, down from the 500-associate narrative.
What makes Town & Country Living unique
- Town & Country Living spans bath, rugs, window treatments, and pillows across retailer channels.
- Lenox and Broyhill licenses give it recognizable brands without owning consumer-facing labels.
- The New York showroom and 30,000-square-foot Glen Rock office anchor design-to-delivery execution.
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Growth & Insights and Company News
6 month growth
↓ -1%1 year growth
↓ -1%2 year growth
↓ -1%Lenox and Town & Country Living launch coordinated bath collection. 7 hours ago United States: Town & Country Living has entered into a licensing partnership with Lenox to introduce a coordinated bath collection. The range is scheduled to debut at the New York Home Textiles Market from 14 September 2026, with retail availability planned for the first quarter of 2027. The collection will include bath towels, shower curtains, countertop accessories, bath rugs and mats, along with liners and rings. The products will be designed to coordinate across the bath category and will extend Lenox's design approach into home textiles. Susan Wojewoda, Chief Revenue Officer of Town & Country Living, said: "Lenox has helped define American elegance for generations, and its distinctive design sensibility translates beautifully into the bath," said Susan Wojewoda, Chief Revenue Officer of Town & Country Living. "Together, we are creating a comprehensive collection that combines Lenox's rich design heritage with Town & Country Living's expertise in home textiles and coordinated product development." Raul Ruiz, Chief Brand and Portfolio Officer of Lenox Corporation, said: "At Lenox, we believe thoughtful design can make everyday moments feel more meaningful," said Raul Ruiz, Chief Brand and Portfolio Officer of Lenox Corporation. "This partnership with Town & Country Living allows us to bring Lenox's distinctive combination of timeless design, heritage, and inviting warmth into the bath category, giving consumers a new way to create a beautifully coordinated and elevated home."
Lenox partners with Town & Country Living to introduce Coordinated Bath Collection. The new collection extends Lenox's timeless design and inviting warmth into the bath. NEW YORK, Sept. 09, 2026 (GLOBE NEWSWIRE) - Town & Country Living, a leader in home textiles, today announced a licensing partnership with Lenox, the iconic American home and tableware brand known for more than 135 years of timeless design and craftsmanship. The partnership will introduce a fully coordinated Lenox bath collection, debuting during the New York Home Textiles Market. Inspired by Lenox's signature expression of Bring Beauty to Every Home - timeless elegance with an inviting spirit - the collection brings considered design, quality, and everyday livability into one of the home's most personal spaces. The assortment will include bath towels, shower curtains, countertop accessories, bath rugs, and mats, as well as essential bath items such as liners and rings. Designed to coordinate seamlessly, the collection will give consumers an approachable way to create a more polished and welcoming bath environment. "Lenox has helped define American elegance for generations, and its distinctive design sensibility translates beautifully into the bath," said Susan Wojewoda, Chief Revenue Officer of Town & Country Living. "Together, we are creating a comprehensive collection that combines Lenox's rich design heritage with Town & Country Living's expertise in home textiles and coordinated product development." "At Lenox, we believe thoughtful design can make everyday moments feel more meaningful," said Raul Ruiz, Chief Brand and Portfolio Officer of Lenox Corporation. "This partnership with Town & Country Living allows us to bring Lenox's distinctive combination of timeless design, heritage, and inviting warmth into the bath category, giving consumers a new way to create a beautifully coordinated and elevated home." Featuring refined details, versatile color palettes and thoughtful coordination across categories, the collection will reinterpret Lenox's signature design language for the bath while introducing fresh expressions created for today's home. The Lenox Coordinated Bath Collection will debut at the New York Home Textiles Market beginning September 14, 2026, with retail availability planned for the first quarter of 2027. For media inquiries, interviews, or high-resolution images, please contact: Jennifer DiBenedetti - Vice President, Brand Marketing [email protected] (800) 223-4311 About Town & Country Living Founded in 1954 and headquartered in New York City, Town & Country Living is a leading home-textiles company specializing in table linens, kitchen textiles, rugs, window treatments, pillows, throws, bath products, and pet accessories. As a trusted partner to national brands and private-label programs, Town & Country Living serves major retailers worldwide through a commitment to design, quality, and innovation. Town and Country Living is a portfolio company of Prospect Capital Corporation (NASDAQ: PSEC), a publicly traded business development company with $6.4 billion of total assets as of June 30, 2026. About Lenox Founded in 1889 by Walter Scott Lenox, Lenox has been part of America's homes and celebrations for more than 135 years. Known for its enduring craftsmanship and distinctive American design, Lenox brings timeless elegance and an inviting spirit to the table and throughout the home. Its portfolio includes dinnerware, flatware, drinkware, giftware, home décor, and products for seasonal celebrations. Lenox has also played a notable role in American history, including creating official White House table services used by multiple presidential administrations. For more information, visit lenox.com.
Gordon Brothers expands Broyhill with three new licensees. Gordon Brothers, the global asset experts, announced the expansion of Broyhill with three new licensees - Living Style, Bedding Industries of America and Town & Country Living - as part of the firm's revitalization of the American heritage furniture brand. Celebrating its 100th anniversary this year, Broyhill is known for its timeless designs, quality materials and affordable prices. Gordon Brothers first acquired the furniture brand in early 2025 and has since managed, marketed and maximized the brand's portfolio through the firm's asset-light approach to find best-in-class partners with expertise in specialized categories and to help usher in the next chapter of its story. "Over the past year, it has been exciting to work with and help reinvigorate the Broyhill brand," said Carolyn D'Angelo, Senior Managing Director, Head of Brand Operations at Gordon Brothers. "This licensing strategy will allow Broyhill to tap into the expertise of each licensee to expand its catalogue of classic and quality home décor. We're proud to build upon its legacy and are looking forward to showcasing this classic brand to both long-time and new customers from around the world." The new collection will be featured at the High Point Furniture Market taking place April 25-29 in High Point, North Carolina and showcase Broyhill's expanded catalogue across a variety of product lines, including: * Living Style in upholstery, case goods, storage, outdoor furniture, lighting, office and more * Bedding Industries of America in mattresses * Town & Country Living in indoor and outdoor area rugs and decorative pillows, along with window treatments and hardware The collection will debut at the launch party on April 23 from 4 to 7 PM at Living Style showroom. For more information about the launch event, please contact Melinda Dye at [email protected]. Gordon Brothers has actively invested in and partnered with some of the world's most iconic brands, including Laura Ashley, Nicole Miller, Telefunken, Rachel Zoe, LK Bennett and Chinese Laundry, since 2003. As owners of several brands, the firm prioritizes expanding brands through licensing to bolster their brick-and-mortar and e-commerce presence and develop more strategic wholesale and retail relationships. Gordon Brothers also invests in design and marketing for its portfolio of brands. About Gordon Brothers. Founded in 1903, Gordon Brothers delivers integrated solutions through its asset advisory services, lending and financing, and trading. With deep expertise in brands, industrial, retail and real estate, Gordon Brothers Group is the original global asset expert, working across business growth stages to deliver liquidity, create security, enable growth and maximize asset value. Gordon Brothers Group is headquartered in Boston with more than 30 offices across North America, Europe, the Middle East, Africa and Asia Pacific. About Broyhill. Broyhill is a prominent American furniture brand established in the 1920s, recognized for producing durable, moderately priced and stylish home furnishings. Known for its mid-century modern lines, Broyhill combines comfort and stylish design with quality wood construction, making it suitable for both vintage-inspired and modern, functional homes and creating pieces popular with both families and collectors. Broyhill is owned as a joint venture between Gordon Brothers, Hilco Global and Tiger Group. Gordon Brothers is responsible for overseeing business development, marketing and creative vision for the brand.
JLL on Tuesday announced that Town & Country Living has leased 30,000 square feet of turnkey office space at the newly rebranded Park View 208, located at 208 Harristown Road in Glen Rock.Town & Country Living, a home décor, textiles and design firm, will relocate its office from North Arlington to occupy approximately 30,000 square feet of Class A office space at Park View 208. The company is relocating from an industrial facility to the newly renovated office building.Property owner 208 Glen Rock Associates LLC recently completed a comprehensive renovation that included a new fitness center, upgraded conference spaces, common areas and restrooms, as well as a new HVAC system. Originally built in 1980, the four-story, multitenant office building will soon offer additional amenities, including a grab-and-go cafe.Situated on Highway 208 with easy access to Routes 4 and 17 and Interstate 287, the property is a 37-minute drive from Newark Liberty International Airport and within an hour’s drive of New York City. Set within a six-acre campus and featuring conveniences that include shared conferencing facilities and on-site security, 208 Harristown Road is a short drive from Glen Rock’s many local shops and restaurants and minutes from the Garden State Plaza Mall.JLL Senior Vice President Derek DeMartino represented the landlord in arranging the long-term lease with Town & Country Living. The tenant was represented by JLL Executive Managing Directors Frank D. Recine and Frank Coco and associate Alex Friedenberg.Ownership retained JLL in March to advise on the repositioning of 208 Harristown Road following the departure of the Bank of America, a longtime tenant whose presence led to the property being dubbed Bank of America Building