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Sedgwick Claims Management Services

Claims management and risk solutions provider

VP Omnianalyst Product Manager

Technical Product ManagementConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • A bachelor's degree in Business, Computer Science, Information Systems, Engineering, Data Science, or a related field is required.
  • At least 10 years of progressive experience in Product Management, Data Products, Analytics Platforms, AI Products, or Enterprise Technology is required.
  • At least 5 years of experience leading Product Managers or Product Owners and managing product portfolios is required.
  • Experience owning enterprise-scale data, analytics, AI, platform, reporting, self-service analytics, semantic modeling, AI/ML, or conversational AI products is required.
  • Experience defining product strategy, roadmaps, business cases, and measurable outcomes for data-driven products is required.
  • Experience working in Agile or scaled Agile environments and leading cross-functional teams across Architecture, Data Engineering, Analytics, Security, Governance, and Business stakeholders is required.
  • Expert knowledge of Agile methodologies, product operating models, portfolio management, prioritization, roadmap development, and outcome measurement is required.
  • Ability to translate business and portfolio strategy into product vision, execution standards, and measurable value is required.
  • Deep understanding of Data as a Product principles, modern data platforms, data mesh, data fabric, governance, semantic modeling, metadata, lineage, and enterprise analytics architectures is required.
  • Strong understanding of AI, generative AI, conversational analytics, augmented decision-support platforms, and responsible AI practices is required.
  • Experience with enterprise data sharing, security, privacy, governance, compliance frameworks, and risk management is required.
  • Ability to balance business value, technical complexity, investment, risk, and operational impact is required.

Responsibilities

  • Define and own the multi-year vision, strategy, roadmap, business model, and investment priorities for enterprise AI and data products.
  • Establish a product portfolio that enables business users, clients, and operational teams to discover, access, share, and analyze trusted enterprise data.
  • Drive AI-powered analytical experiences that allow users to interact with enterprise data through natural language and conversational interfaces.
  • Partner with executive leadership to identify opportunities that improve decision-making, efficiency, client experience, revenue growth, and cost optimization.
  • Develop business cases, success measures, portfolio-level OKRs, and executive communications on progress, risks, and architectural implications.
  • Oversee delivery across multiple teams, ensuring alignment between product strategy, technical execution, architectural direction, and client outcomes.
  • Set expectations for backlog quality, acceptance criteria, prioritization, capacity planning, dependency management, and delivery risk mitigation.
  • Own product portfolio KPIs and contributions to Product Group and enterprise OKRs, including quality, efficiency, sustainability, and value delivery.
  • Ensure solutions comply with enterprise security, privacy, regulatory, governance, and responsible AI requirements.
  • Serve as the senior escalation point for product-related dependencies, risks, and prioritization conflicts.
  • Establish product management practices for enterprise data products, including data-as-a-product principles.
  • Define and manage reusable, governed data products supporting claims, finance, compliance, operations, client, and executive reporting needs.
  • Drive adoption of semantic models, business glossaries, metadata, cataloging, and self-service analytics capabilities.
  • Lead product strategy for enterprise data-sharing solutions for internal consumers, clients, partners, and third-party integrations.
  • Ensure data products are reliable, scalable, discoverable, secure, usable, and supported by lineage and governance.
  • Own the product vision for AI-powered analytics that provide trusted answers, insights, metrics, visualizations, and recommendations through natural language interactions.
  • Partner with business teams to identify high-value analytical use cases and decision-support opportunities.
  • Define requirements for semantic layers, knowledge models, retrieval experiences, governance controls, trust mechanisms, and user experiences.
  • Measure AI product effectiveness through adoption, accuracy, user satisfaction, business impact, and operational efficiency.
  • Ensure AI-generated insights are explainable, governed, auditable, and aligned with enterprise policies.
  • Define strategy and roadmap for enterprise-scale data exchange and sharing capabilities.
  • Partner with Security, Governance, Privacy, and Legal teams to establish secure and compliant data-sharing frameworks.
  • Drive capabilities for role-based access, entitlements, auditing, lineage, masking, client access controls, and data-sharing agreements.
  • Enable governed data product distribution across business units, clients, partners, and external ecosystems while supporting growth, performance, compliance, and resilience.
  • Build relationships with business leaders, claims operations, finance, client services, technology leaders, and external stakeholders.
  • Translate business objectives and operational challenges into actionable AI and data product strategies.
  • Communicate roadmap progress, risks, dependencies, investment needs, and outcomes to executive leadership.
  • Establish and monitor portfolio-level KPIs, OKRs, and value realization metrics that trace strategy through implementation to business impact.
  • Lead and develop Product Owners, Scrum Masters, and product delivery teams.
  • Establish product management best practices across AI, data, analytics, and platform teams.
  • Coach teams on customer-centric product development, Agile practices, outcome-based planning, and value measurement.
  • Foster a culture of innovation, experimentation, accountability, continuous learning, and collaboration.

Desired Qualifications

  • A master's degree is preferred.

About the Company

Sedgwick Claims Management Services

Claims management and risk solutions provider

Sedgwick manages claims and risk for insurers, corporations, and public entities. Its services cover the full claims lifecycle, including clinical case management, networks, and cost-containment programs, plus specialized work like home inspections and property appraisals. The company operates by charging fees for these managed services that coordinate medical care, assess losses, and support timely resolution. Sedgwick differentiates itself through its integrated, end-to-end approach to claims management and its strong emphasis on caring for people, DEI, and client outcomes. Its goal is to help clients resolve claims efficiently, restore property and brands, and reduce costs through targeted resources deployed at the right time to improve outcomes.

Company size
10,001+
Company stage
Growth Equity (Non-Venture Capital)
Total funding
$1.5B
Headquarters
Memphis, TN
Founded
1969

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