Infrastructure Architect - Enterprise Resilience

Why GM Financial?

GM Financial is the wholly owned captive finance subsidiary of General Motors and is headquartered in Fort Worth, U.S. We are a global provider of auto finance solutions, with operations in North America, South America and the Asia Pacific region. Through our long-standing relationships with auto dealers, we offer attractive retail financing and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. 

At GM Financial, our team members define and shape our culture — an environment that welcomes new ideas, fosters integrity and creates a sense of community and belonging. Here we do more than work — we thrive. 

Our Purpose: We pioneer the innovations that move and connect people to what matters 

What makes you a dream candidate?

• Experience with leading cross-functional and/or global initiatives from start to finish

• Strong ability to map long-term vision for the business unit and generate innovative ideas that create value

• Advanced knowledge of business acumen and a deep understanding of business implications of decisions

• Advanced relationship management skills and ability to influence others to achieve results by working across the business unit, being open to ideas and actively engaging and influencing others

• Proven skills in providing leadership through mentorship, influence, inspiration, collaboration and teamwork

• Exemplifies professional behavior in using logic, analysis and judgment when encountering challenges

• Ability to maintain and grow strong working relationships and build trust with peers, cross-functional partners and related professional organizations

Experience:

• High School Diploma or equivalent required
• Bachelor’s Degree or Associate Degree plus 2 additional years of relevant experience required
• 12+ years in related function(s) required
• 5-7 years of experience leading through mentorship in related field required
• 5-7 years of experience driving thought leadership and innovation across products required

• Relevant certifications and/or licenses preferred: CBCP, CCNA, CDRE, CDRP, ITIL Foundations, ITIL Managing Professional, AZ-305 (Azure Solutions Architect Expert)

What We Offer: Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive.

Compensation: Competitive pay and bonus eligibility.

Work Life Balance: Flexible hybrid work environment, 4-days a week in office.

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About the role:

As a technical leader and subject matter expert for assigned business unit, the Infrastructure Architect will be a key influencer in the achievement of strategic alignment and provide a positive impact on business value. The Infrastructure Architect will work with leaders in the business unit to identify initiatives with high impact which drive the business strategy forward. The person in this role is also expected to be an energetic, dynamic and innovative leader and influencer, acting as an avid promoter of process improvement to enhance productivity and performance of assigned business area. The Infrastructure Architect is an established and recognized figure both internally and externally. This person will represent GM Financial in the broader community and serve as a de-facto ambassador for the organization. It will be important for the Infrastructure Architect to maintain a strong network in the community and represent GM Financial well.

In this role you will...

• Experience designing and operating highly available, fault-tolerant solutions across hybrid enterprise environments

• Proficiency in disaster recovery (DR) strategies, including failover solutions, replication tools, and DRaaS (e.g., SRM, ASR, DRS)

• Expertise in data protection for distributed architectures, including data replication, backups, and cyber resilience

• Advanced knowledge of cloud solutions architecture (Azure) and on-premises infrastructure

• Strong communication and presentation skills, with the ability to articulate technology risks and remediation strategies to senior stakeholders

• Proven ability to work independently and collaboratively, managing multiple priorities proactively

• Experience in regulated industries, preferably financial services, ensuring compliance with resilience and security standards

• Prepare roadmaps, guidelines and direction supporting department and GMF strategies

• Act as a technical resource to department management and others within the company who are seeking more information about Enterprise Resilience

• Define Enterprise Resilience requirements for projects and company-wide initiatives including communication of project information to leadership level stakeholders.

• Lead projects and initiatives through technical expertise

• Drive technical thought-leadership, acting as a change agent and advocate for new methodologies that enable higher levels of business agility and operational excellence

• Nurture a strong internal network by working across the business unit to foster a culture of trust, inclusion, engagement and integrity

• Drive cross-team solutions, anticipating and addressing problems ahead of the need by acting as a key influencer across business units