CRM Functional Consultant
About the job
- A Bac+5 qualification from a business school, engineering school, or equivalent.
- Significant experience with CRM projects, including Salesforce or Dynamics CRM, and/or regular involvement in presales activities.
- Strong understanding of business issues involving sales, marketing, and customer relationships.
- Ability to understand contextual factors influencing decisions and identify action levers.
- Knowledge and understanding of enterprise solutions and uses.
- Ability to understand the environmental and social impacts of a digital service, assess the level of required rigor, and apply responsible digital best practices.
- Strong oral communication and presentation abilities.
- Ability to explain technical concepts in accessible terms.
- Analytical and consulting skills.
- Autonomy, proactivity, and ability to work as part of a team.
- Analyze customer needs and facilitate scoping workshops.
- Participate in presales phases in support of the sales teams.
- Deliver personalized, high-value demonstrations.
- Design relevant CRM solutions, both functional and occasionally technical.
- Write commercial proposals and responses to requests for proposals.
- Monitor CRM solutions and market trends.
- Collaborate with delivery teams to ensure the feasibility of proposed solutions.
- Leadership.
- Rigor and consistency.
- Professional English at B2 level.
About the company
Orange is a global telecommunications company providing mobile, fixed-line, and internet services to millions of customers. Its products work by running cellular networks, fixed broadband, and digital services that let people make calls, send messages, browse the web, and use apps on smartphones and other devices; brands like Orange are used across services and regions to offer plans, data, roaming, and customer support. The company differentiates itself through its long history of growth via strategic acquisitions and a single, unified global brand, giving it a broad European and international footprint with integrated mobile, fixed-line, and digital offerings. Its goal is to connect people and businesses worldwide by delivering reliable communications and digital services while expanding its network reach and continuing to evolve in the telecom landscape.
Company Size
10,001+
Company Stage
IPO
Headquarters
Paris, France
Founded
1988
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Simplify's Take
What believers are saying
- Orange raised 2026 EBITDA guidance above 4% and cash flow to about €4.3 billion.
- MasOrange became fully consolidated in June 2026, immediately boosting earnings and cash generation.
- The SFR transaction would add five million subscribers and 47 MHz spectrum by 2027.
What critics are saying
- French antitrust review of the SFR deal runs into 2027, delaying strategic payoff.
- Orange France's REGAIN restructuring targets over 20,000 employees, triggering union resistance in 2026.
- Net debt hit 2.4x after MasOrange; another failed integration would constrain capital flexibility.
What makes Orange unique
- Orange Business bought Obvios Dome on September 2, 2026, adding sovereign private 5G.
- Orange launched Wi-Fi 7 repeaters with SoftAtHome in France and Poland during 2026.
- Orange's Africa, Middle East, and Europe 6 businesses keep outperforming mature European peers.
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Growth & Insights and Company News
6 month growth
↑ 22%1 year growth
↑ 22%2 year growth
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