Senior Software Engineer

Job Description

Senior Software Engineer
Eurofins IT Solutions, Bengaluru, Karnataka, India

With 36 facilities worldwide, Eurofins BioPharma Product Testing (BPT) is the largest network of bio/pharmaceutical GMP product testing laboratories providing comprehensive laboratory services for the world's largest pharmaceutical, biopharmaceutical, and medical device companies.

BPT is enabled by global engineering teams working on next-generation applications and Laboratory Information Management Systems (LIMS). As a Senior Software Engineer with specialized knowledge in Azure Cosmos DB and MongoDB, you will be a crucial part of our delivery team, ensuring the product features are completely automated and reducing the idea to live time to Business. This is a database-focused engineering role, ideal for someone who excels at designing, managing, and optimizing document-based, distributed databases in large-scale, cloud-native systems.As a technology leader, BPT wants to give you the opportunity not just to accept new challenges and opportunities but to impress with your ingenuity, focus, attention to detail and collaboration with a global team of professionals.

This role reports to a Manager.

Required Experience and qualification

Experience:

• 4-7 years of experience with developing end-to-end web applications using Microsoft stack of technologies.
• Good working knowledge of Web application development using .NET Core (6/7/8), C#, Asp.net Core, MVC, WebAPI, Postman.
• Good Working knowledge of Angular 7 or above, JavaScript, TypeScript, jQuery, HTML5 and CSS3.
• Decent working knowledge of Cosmos DB, Elastic Search, Redis, Azure Functions, Azure DevOps, CI/CD, Event Driven Architecture, Domain Driven Architecture, Microservices,  MSSQL – SQL etc.
• Experience with usage of Azure DevOps
• Familiar with UI testing and Unit Testing (MS Test/ Jasmine/ MOQ/ NUnit/ Karma etc.)
• Good understanding of object-oriented programming (OOP); able to solve technical problems
• Should have working knowledge on Code review that includes, raising code review, resolve comment reviews, Closing code reviews.
• Should be aware of best practices in programming
• Should know how to troubleshoot complex issues, performance-related issues, how to write efficient code and query
• Good to have experience in guiding junior team members and grooming them
• Working knowledge Authentication and Authorization [Plus OAuth2, OpenIDC etc.] (5+)
• Should have worked on at least one SOA (Service Oriented Architecture) project
• Should have worked in an AGILE practice methodology (preferably SCRUM)

Required Qualifications:

• MCA or Bachelors in Engineering, Computer Science or equivalent.

 
Personal Skills:

• Excellent analytical and problem solving skills
• Excellent verbal and written communication skills
• Ability to articulate and present different points-of-views on various topics related to project and otherwise.
• Successful teamwork experience and demonstrated leadership abilities are required.
• Eager to learn and continuously develop personal and technical capabilities.

 Responsibilities

• Implementing customer feedback (changes/enhancements)
• Understand the expectation clearly, design and build it
• Advanced Troubleshooting & Issue Resolution
• Investigate and resolve complex issues (or escalated issues from Level 1 and Level 2 support).
• Analyze logs, application behavior, and system performance to identify root causes.
• Handle incidents involving application crashes, data inconsistencies, or integration failures.
• Root Cause Analysis (RCA) & Permanent Fixes
• Conduct detailed RCA for recurring or high-impact issues.
• Collaborate with development teams to implement long-term fixes or enhancements.
• Application Monitoring & Performance Tuning
• Use monitoring tools (e.g., app insights, Grafana, kibana etc.) to proactively detect anomalies.
• Optimize application performance and scalability.
• Deployment & Release Support
• Support production deployments, hotfixes, and rollback procedures.
• Validate post-deployment stability and performance.
• Compliance & Validation
• Ensure support activities align with GxP, and any other applicabl regulatory requirements.
• Maintain audit trails and documentation for all changes and incidents.
• Collaboration & Communication
• Work closely with DevOps, QA, and product teams to resolve issues.
• Communicate technical findings to non-technical stakeholders when needed.
• Grooming next level
• Guide and groom junior members to next level challenges to inepnedently handle product improvement and customer feedback
• Knowledge Management
• Document solutions, workarounds, and known issues in a knowledge base.
• Provide guidance and training to L1/L2 teams.

Qualifications

Additional Information

Personal Skills:

• Customer-service oriented with a problem-solving attitude;
• Strong attention to detail and accuracy is essential;
• Entrepreneurial thinking and flexibility to change;
• Very good English communication skills (concise writing and orally convincing);
• Structured and clear writing skills;
• Proven ability to solve complex business problems using analytical reasoning;
• Demonstrated positive attitude, self-motivated, team player.

Required Qualifications:

• MCA or Bachelors in Engineering, Computer Science or equivalent.

PERFORMANCE APPRAISAL CRITERIA: Eurofins has a strong focus on Performance Management system. This includes quarterly calibrations, half-yearly reviews and annual reviews. The KPIs shall be set and may vary slightly between projects. These will be clearly communicated, documented during the first 30 days of your joining.