Nursing House Supervisor
Orlando Health
Nursing House Supervisor
Orlando Health
Not-for-profit healthcare system serving the Southeast
Position Summary
The Nursing Supervisor in the Patient Care Coordinators office (PCC) facilitates timely and safe patient flow throughout the hospital, provides management and operational oversight in the hospital, responds to emergency codes, and ensures the provision of safe, quality patient care. The nursing supervisor ensures each unit is staffed appropriately every shift and delegates support staff to units in need.
Located in downtown Orlando, Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida community for more than 100 years. With 898 acute-care and rehabilitative beds, it is among the largest acute-care facilities in the region and the only Level I Trauma Centers in Central Florida. The hospital has earned recognition from U.S. News & World Report as a “Best Hospital” in Central Florida and rated high performing in 12 adult procedures and conditions. Orlando Health ORMC holds the most Beacon Awards for Excellence in the state, awarded by the American Association of Critical-Care Nurses to units that employ evidence-based practices to improve patient and family outcomes, and is the only adult-care hospital in Orlando to achieve Magnet® Recognition, the gold standard for nursing’s contribution to quality patient care, safety, research and service excellence.
Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions. “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you.
Essential Functions
• Serves as a clinical resource agent to nursing units and allied health departments for problem solving, within a given shift.
• Ensures safe and timely patient flow throughout the facility and coordinates intrasystem transfers.
• Participates in clinical observation and assessment for patients as needed to determine appropriate level of care/patient placement.
• Provides oversight of staffing resources in coordination with department leadership and the corporate staffing office.
• Ensures a visible and collegial leadership presence throughout the facility and shift.
• Serves as a first responder for all emergency code events and house alerts.
• Completes documentation per shift for patient census, events and flow outcomes, proficiently operating databases, bed management programs, and the electronic health record.
• Serves as a leadership resource for Orlando Health policy, procedure, legal and risk issues, and compliance with regulatory standards and accrediting agencies.
• Responds/resolves team member, patient, family member, and provider concern and provides follow-up with appropriate individuals.
• Provides support, education, coaching, and mentoring to team members.
• Assists personnel and families in all circumstances that surround death of a patient, facilitating arrangements for autopsies,
organ/tissue donation and/or verification of referrals to the Medical Examiner.
• Serves as the central intake for patient matters concerning the American Disability Act, language and/or cultural issues; facilitating assistance as needed within the facility.
• Manages human resource related functions; not limited to interviewing, onboarding, evaluating personnel, reinforcing expectations with standards for care and /or conduct and issuing corrective actions.
• Provides crisis management support and coordinates follow-up actions with the Administrator -on-Call (AOC).
• Serves as the Incident Commander for all HICS events until the hospital administrator arrives on the scene.
Education/Training
• Graduate from an accredited school of nursing.
• Bachelor of Science in Nursing
Licensure/Certification
• Current professional license as a registered nurse in the State of Florida.
• National Certification in a specialty area within 2 years.
• Maintains current BLS; as determined by specialty area ACLS, PALS, NALS, or TNCC is required.
Experience
• Three (3) years of experience as a registered nurse in the acute care setting.
• Minimum of 1 year of leadership experience
Not-for-profit healthcare system serving the Southeast
Orlando Health operates hospitals, clinics, and health services across the southeastern United States as a not-for-profit system. It delivers patient care through its network of facilities and clinicians, coordinating services to ensure continuity of care and reinvesting earnings into community health programs and facility improvements. Its not-for-profit status, long history (over 100 years), and regional focus distinguish it from for-profit competitors by prioritizing community needs over shareholder profits. Its goal is to improve local health and well-being by providing high-quality, accessible care and sustaining community benefits through reinvestment.
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