J

JD.com

E-commerce, logistics, and technology platform

Strategy & Partnerships Associate

Account Management +1Posted on Nov 10
Full-timeLondon, UKIn-person

About the Job

Requirements

  • A minimum of 3–4 years of experience in professional services or a similarly rigorous role, such as consulting, banking, or high-growth technology, including executive-level client-facing experience and a track record of outperforming metrics-based business goals.
  • Strong executive presence and verbal and written communication skills.
  • Fluency in English.
  • Experience helping define or scale partnership programs, operating models, or partner go-to-market frameworks.
  • Project management experience, including managing multiple projects simultaneously, developing detailed joint business plans with enterprise partners, and consistently delivering above expectations.
  • Experience negotiating multifaceted deals by bringing together business, strategy, finance, and legal concepts.
  • A strong background in data and data analysis, making data-led decisions, and using sound business judgment.
  • Ability to work effectively between external partners and internal teams and stakeholders, such as product, operations, supply chain, and category leads.
  • Speed, resourcefulness, and a bias to action, including willingness to work hands-on and in detail with high-value partners.

Responsibilities

  • Assist in building and maintaining relationships with key stakeholders for JD International, including partners from major global brands, retailers, and industry institutions.
  • Act as a key headquarters-level point of contact for key brand accounts, building long-term relationships to improve financial performance, marketing efforts, engagement, and overall satisfaction.
  • Support commercial discussions with brand partners and other businesses to drive sustainable long-term growth.
  • Use data-driven decision-making to understand initiative performance and pivot when needed to improve results.
  • Work closely with internal stakeholders at JD Worldwide, including research and development, supply chain, marketing, finance, strategic business analysis, and central operations.
  • Support the Strategy & Partnerships team in executing strategic projects across the business, including post-merger integration, new market expansion, and cross-business collaboration processes.

Desired Qualifications

  • Proficiency in Chinese, both written and verbal, or other European languages.
  • Experience in e-commerce, retail, logistics, or technology industries.

About the Company

JD.com

E-commerce, logistics, and technology platform

JD.com is a large Chinese e-commerce company that sells products directly to consumers and hosts a marketplace where third-party sellers list items. The company relies on its own extensive logistics network to store, pick, pack, and ship orders quickly, offering options such as same-day and next-day delivery. Its platform combines an online store, a marketplace, and technology-enabled services to support its retail and logistics operations. Unlike many competitors, JD.com owns much of its logistics infrastructure and emphasizes supply chain technology to control quality, speed, and efficiency across its products and services, including electronics, healthcare, and property development ventures. The goal is to be a leading, integrated e-commerce and technology platform in China, continually expanding its logistics capabilities, technology solutions, and services for both consumers and third-party sellers.

Company size
10,001+
Company stage
IPO
Headquarters
Haidian, China
Founded
1998

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