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Ciocca Automotive

Regional automotive dealership network with services

Automotive Service Advisor

Service Advising & EstimatingConfirmed live in the last 24 hours
Full-timeYork, PA, USAIn-person

About the Job

Requirements

  • A consistent record of service and sales success.
  • A strong record of positive customer satisfaction results.
  • A valid driver's license and a clean driving record.

Responsibilities

  • Oversee service orders and the flow of the drive lane to ensure customers receive prompt, courteous, and effective service.
  • Provide concierge support for owner inquiries by phone or in person to ensure customers are not mishandled.
  • Ensure the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work efficiently between technicians.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Assist in diagnosing vehicle problems and order parts and tools as necessary.

About the Company

Ciocca Automotive

Regional automotive dealership network with services

Ciocca Automotive runs 53 car dealerships across Pennsylvania and New Jersey, selling new and used vehicles and offering service, parts, and financing. Shoppers can browse inventory in showrooms or online, arrange financing, trade in vehicles, and book maintenance. It stands apart from competitors due to four decades of family ownership, a broad regional footprint, and a track record of customer satisfaction. The goal is to expand the dealership network while keeping a strong local focus and growing market reach in its core states.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Allentown, PA
Founded
Not listed

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