A Bachelor's degree in Hospitality or Marketing, or an apprenticeship in Hospitality, is required.
At least 6 months to 1 year of experience or an internship in marketing, social media management, or content creation is required.
A basic understanding of marketing principles, social media marketing strategies, and social media platforms is required.
Hands-on experience creating social media content, including photography, short-form videos, Reels, and Stories, is required.
Familiarity with content planning, social media trends, audience engagement, and basic performance analytics is required.
Basic knowledge of content-creation and editing tools such as Canva and CapCut is required.
Strong creative thinking, visual storytelling, and written communication skills are required.
Excellent oral and written English skills are required to work and communicate in a multinational environment.
Knowledge of marketing basics, graphic and print technical terms, content creation, basic video editing, social media insights, and trends is required.
Excellent skills in Microsoft Office and excellent knowledge of Canva, CapCut, VN, and Instagram Edits are required.
Responsibilities
Provide administrative and secretarial support for the marketing office.
Coordinate and arrange appointments and schedules.
Maintain the filing system.
Handle phone calls.
Develop monthly social media content, including photo and video editing, and create a monthly editorial plan with captions.
Handle daily correspondence and financial documents, including purchase orders and expense claims.
Handle agency and vendor invoices and act as the point of contact for billing matters.
Assist the Assistant Director of Marketing and Communications in creating and implementing marketing activities, including promotions and packages, advertising, market analysis, photo shoots, and video shoots.
Maintain hotel listings in online and offline media, both in-house and external.
Handle site inspections.
Maintain a guest database for mailings.
Support the Assistant Director of Marketing and Communications in liaising with the Food and Beverage department on monthly promotions.
Assist in creating the marketing plan.
Conduct regular competitor checks and benchmarking.
Create office presentations as needed.
Create, coordinate, and maintain giveaways and marketing collateral.
Upload and maintain picture-storage and distribution systems.
Provide website content and images in accordance with corporate identity requirements.
Maintain content and photography on third-party websites.
Ensure compliance with corporate identity guidelines.
Maintain updates to corporate marketing guidelines and inform colleagues.
Attend relevant marketing meetings.
Communicate and coordinate with internal departments, especially Sales, E-Commerce, and Digital, as well as creative agencies and suppliers.
Stay updated on hotel developments, including activities, promotions, and rates.
Undertake additional responsibilities and tasks as needed by the business and hotel.
Desired Qualifications
Experience in hospitality or lifestyle brands is advantageous but not required.
Additional language skills are beneficial.
Adobe Creative Suite and other creative programs such as Photoshop and InDesign are a plus but not mandatory.
The overall scope of the Marketing Coordinator is to assist the Asst. Director of Marketing and Communications to position and promote Kempinski Hotel Muscat and its outlets as the market leader through Marketing activities as well as to ensure compliance with the Kempinski brand.
MAIN RESPONSIBILITIES
Provide administrative/secretarial support for the marketing office.
Coordinate and arrange appointments and schedules.
Maintain filing system.
Handle phone calls.
Develop monthly Social Media content creation, photo and video editing and monthly editorial plan with caption generation.
Handle daily correspondence/financial documents such as purchase order, expenses claims, etc.
Handle all agencies/vendors invoices and act as point of contact for billing matters.
Assist Asst. Director of Marketing and Communications in creating and implementing all Marketing activities, including but not limited to:
▪ Promotions and packages
▪ Advertising
▪ Market analysis
▪ Photo-shoot and video-shoot
Maintain hotel listings in online and offline media, in-house and external.
Handle site inspection.
Maintain a guest database for mailings.
Play support role of Asst. Director of Marketing and Communications in liaising with F&B department, for the monthly F&B promotions.
Assist in the creation of the marketing plan.
Conduct competition checks and benchmarking on a regular basis.
Create office presentations if needed
Create, coordinate and maintain give-aways and collateral.
Upload and maintain picture storage and distribution systems
Provide content and images for websites according to CI.
Ensure content and photography of 3rd party websites is maintained.
Ensure compliance with Corporate Identity guidelines
Maintain updates of corporate marketing guidelines and inform colleagues.
Attend marketing relevant meetings.
Communicate and coordinate with internal departments, especially sales, E-Commerce and digital, as well as creative agencies and suppliers.
Stay updated with the latest developments in the hotel including all activities, promotions, rates of the hotel.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.
EDUCATION: Bachelor Degree in Hospitality or in Marketing or Apprenticeship in Hospitality
EXPERIENCE: To fill the position, one of the following is required:
Minimum 6 months to 1 year of experience or internship in marketing, social media management, or content creation.
Basic understanding of marketing principles, social media marketing strategies, and social media platforms.
Hands-on experience in creating engaging social media content, including photography, short-form videos, Reels, and Stories.
Familiarity with content planning, social media trends, audience engagement, and basic performance analytics.
Basic knowledge of content creation and editing tools such as Canva, CapCut. Adobe Creative Suite is a plus.
Strong creative thinking, visual storytelling, and written communication skills.
Experience in hospitality or lifestyle brands is an advantage but not a requirement.
LANGUAGE:
Ability to work and communicate in a multinational environment:
English – excellent oral and written skills
Additional language - beneficial
COMPETENCIES:
Knowledge of Marketing basics
Knowledge of graphic and print technical terms
Knowledge of content creation and basic video editing
Knowledge of social media insights and trends
TECHNICAL COMPETENCIES:
Excellent skills in Microsoft office
Excellent knowledge in Canva, Capcut, VN and Instagram “Edits”
Creative programmes such as photo-shop, indesign etc is a plus but not mandatory