Quadcode

Builds trading platforms and runs brokerages

VIP Account Manager with English and Thai

Account ManagementUpdated on Nov 13

Full-timeNo salary listed

About the Job

Requirements

English proficiency at B2 level or higher.
Native or bilingual proficiency in Thai.
Proven experience in the financial industry, preferably in sales, account management, or business development.
High level of responsibility and professionalism when working with VIP clients.
Strong communication, negotiation, and relationship-building skills.
Ability to work in a fast-paced environment.

Responsibilities

Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal customer relationship management tools.
Promote company products and services to high-value clients.
Apply effective negotiation techniques to convert leads into long-term customers.
Develop and implement initiatives to increase client satisfaction and retention.
Build and maintain strong, long-term relationships as a trusted advisor.
Monitor client activity and identify opportunities for growth and engagement.
Maintain accurate records of client interactions in the customer relationship management system.

About the Team

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.

Tasks:

Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools

Promote company products and services to high-value clients

Apply effective negotiation techniques to convert leads into long-term customers

Develop and implement initiatives to increase client satisfaction and retention

Build and maintain strong, long-term relationships as a trusted advisor

Monitor client activity and identify opportunities for growth and engagement

Maintain accurate records of client interactions in the CRM system

Requirements:

English proficiency at B2 level or higher
Native or bilingual proficiency in Thai
Proven experience in the financial industry, preferably in sales, account management, or business development
High level of responsibility and professionalism when working with VIP clients
Strong communication, negotiation, and relationship-building skills
Result-oriented mindset and ability to work in a fast-paced environment

What We Offer:

On-site work model in our brand-new office in Larnaca (Cyprus) or remote work model

Competitive remuneration

Professional courses: from Coursera to Harvard

Friendly, enjoyable and positive environment

With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.

Join us today, and let's shape the future of fintech together!

Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

#LI-DK1

About the Company

Quadcode

Builds trading platforms and runs brokerages

Quadcode develops trading software for brokers and financial institutions and runs financial brokerage operations through its group businesses. Its core platform combines web and mobile trading applications with back-office tools for account administration, billing, customer communication and affiliate management. Brokers use a white-label version under their own branding instead of developing the trading infrastructure themselves. The company sells configurable software packages and related services while serving individual traders through its brokerage operations. With operating roots dating to 2013, Quadcode is headquartered in Limassol, Cyprus.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Kato Polemidion Municipality, Cyprus
Founded: 2013

Recently Posted Jobs

Explore more opportunities at Quadcode

See more jobs