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Public Group

Runs retail stores and invests in retail technology

WFM & Reporting Analyst

Data Analysis +1Confirmed live in the last 24 hours
Full-timeAlimos, Greece

About the Job

Requirements

  • Good knowledge of call center operations and workforce management calculations.
  • Strong analytical and organizational skills.
  • Ability to manage multiple priorities and meet deadlines with attention to detail.
  • Advanced knowledge of Microsoft Office tools, especially Excel.
  • Strong communication and problem-solving skills.

Responsibilities

  • Create and maintain reports and dashboards to track key performance indicators and operational trends.
  • Monitor daily performance metrics and identify opportunities for improvement.
  • Analyze operational data and provide actionable insights and recommendations.
  • Support forecasting, scheduling, and workforce management activities.
  • Collaborate with cross-functional teams to understand reporting and business needs.
  • Present findings and insights clearly to stakeholders and management.

Desired Qualifications

  • Experience with forecasting or scheduling tools is an asset.

About the Company

Public Group

Runs retail stores and invests in retail technology

Public Group operates a retail and investment ecosystem centred on the Public and Public + home businesses in Greece and Cyprus. Its flagship retailer sells technology, books, entertainment and home appliances through physical stores, online shops and a marketplace. The group also backs companies and partnerships in areas such as device repairs, home services, delivery and digital payments, connecting those capabilities with the shopping experience. Public Next, its technology hub, develops tools and platforms for retail operations, while its investment arm supports businesses with capital and commercial connections. The group is headquartered in Kifisia, Attica, Greece.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Kifisia, Greece
Founded
2005

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