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WNS

Global BPM and analytics services provider

Director Data Science

Data SciencePosted on Nov 12
Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

  • Strong Python proficiency and expertise in artificial intelligence and machine learning engineering, data science, statistics, predictive modelling, and advanced analytics.
  • Deep understanding of machine learning, model lifecycle management, deployment, monitoring, and MLOps.
  • Hands-on exposure to generative AI, large language models, retrieval-augmented generation, agentic AI, prompt engineering, vector databases, and enterprise generative AI applications.
  • Familiarity with Scikit-learn, TensorFlow, PyTorch, LangChain, Hugging Face, and cloud platforms such as Azure, AWS, or GCP.
  • Ability to guide architecture and evaluate scalable technical solutions.
  • At least 14 years of experience in data science, AI/ML, AI engineering, advanced analytics, or technology consulting.
  • Proven track record of managing multiple AI/ML/GenAI engagements, large technical teams, senior client relationships, solution architecture, and pre-sales activities.
  • Bachelor's or Master's degree in Computer Science, Engineering, Statistics, Mathematics, or a related discipline.
  • Strong communication, presentation, stakeholder management, influencing, and negotiation skills.
  • Strong problem-solving, strategic thinking, decision-making, and execution capabilities.
  • Demonstrated ownership, people leadership, mentoring, coaching, and conflict resolution.

Responsibilities

  • Lead multiple AI/ML, data science, and generative AI engagements, ensuring quality, timelines, resource utilization, and business outcomes.
  • Establish delivery governance, engineering standards, and best practices.
  • Drive solutions from proof of concept to production while managing risks, escalations, and delivery challenges.
  • Lead solution architecture and technical solutioning for AI/ML, generative AI, and advanced analytics opportunities.
  • Translate business challenges into scalable, commercially viable solutions.
  • Drive technical discussions, project scoping, effort estimation, and client presentations.
  • Provide architectural direction and evaluate emerging technologies and platforms.
  • Build relationships with senior client stakeholders and own engagement governance, communication, and executive reviews.
  • Act as the primary interface between clients, internal leadership, and delivery teams.
  • Manage expectations, resolve escalations, and identify opportunities for account growth.
  • Lead and mentor data scientists, ML engineers, AI engineers, generative AI specialists, and technical leads.
  • Drive performance management, career development, succession planning, talent retention, and capability building.
  • Oversee resource planning and develop second-line leaders while fostering accountability, innovation, and continuous learning.
  • Partner with sales, consulting, and account leadership to identify AI/ML/generative AI opportunities.
  • Support pre-sales, RFP/RFI responses, proposals, solution presentations, and client workshops.
  • Drive account expansion, reusable accelerators, and intellectual property while demonstrating business value and ROI.

About the Company

WNS

Global BPM and analytics services provider

WNS provides business process management and analytics services to large enterprises. It helps clients improve operational efficiency, customer experience, and decision-making by delivering end-to-end BPM, research and analytics, finance and accounting, and digital transformation support across industries such as insurance, banking, healthcare, travel, and manufacturing. The company combines domain expertise with technologies like artificial intelligence, machine learning, and advanced analytics to create custom, data-driven solutions. Delivery centers worldwide enable scalable, agile service delivery and access to specialized talent, while a digital-first approach focuses on automation, cognitive computing, and data insights. WNS aims to form long-term partnerships that deliver measurable business impact across the value chain.

Company size
10,001+
Company stage
Acquired
Total funding
$3.3B
Headquarters
Mumbai, India
Founded
1996

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